Excellent
Based on 295 reviews
Fitness Superstore4.9Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Fitness Superstore, specializes in selling both new & remanufactured fitness equipment brands like Life Fitness, Precor, & Technogym at up to 60% off retail. All equipment includes a warranty, along with the option of up to 5 year parts & on-site labor warranties. We are located in California and we offer both shipping and installation throughout the USA. We sell both home & commercial grade ellipticals, treadmills, exercise bikes, stair steppers, strength training equipment, and more. Brands we sell include Cybex, Freemotion, French Fitness, Life Fitness, Matrix, Power Plate, Precor, Stairmaster, Star Trac, Technogym, True Fitness, Versaclimber, Woodway, & more.
Fitness Superstore (fitnesssuperstore.com) has 295 customer reviews on Folks Told, with an average rating of 4.9 out of 5.
Showing 285 reviews with 5 stars · Clear filters
Roadsoup C.
Hello Josue, Kyrin, and the entire Fitness Superstore team, I want you all to know that I really appreciate your time, understanding, and customer support in resolving my issues and concerns. I received the heartrate strap today and at this time, all systems are a go with my order and equipment! Thank you all for the kindness shown with fulfilling my order from start to delivery and resolving my issues and concerns. George
Stevenson B.
Everything went very smooth and the staff is VERY responsive to any medium of contact. I was able to get clear explanations and additional changes to my order in a matter of minutes. Customer service here is an all time high! Everything was professional and I will be ordering some more stuff from this company. 5 STARS HANDS DOWN
Anthony G.
Transaction was very simple, and the customer service was very easy to work with when I had questions. They were quick to respond to my emails and phone calls as well.
Terry G.
THE EQUIPMENT WAS DELIVERED BY MISTAKE TO A WRONG DELIVERY COMP. WHO DOES NOT DELIVER TO MY AREA. AFTER ADVISING FITNESS SUPERSTORE OF THE ERROR, THEY CORRECTED THE ERROR,AND GOT MY EQUIPMENT DELIVERED SUPER QUICK.THEY GOT ANOTHER COMP. TO PICK IT UP AND GET IT TO ME IN JUST A FEW DAYS.... I AM TRULY IMPRESSED ON HOW FAST THEY TOOK CARE OFEVERYTHING. THANKS VERY MUCH, I WOULD RECOMMEND THEM TO ANYONE.... TERRY G.
Michael G.
I ordered a Bodysolid Gym and it was delivered and installed perfectly during the difficult conditions of the pandemic. I love my new gym equipment! Fitness Superstore did a great job!
Emily J.
Quality Products & Seamless Ordering Experience: Ordered change plates from Fitness Superstore after finding them online. My husband and I are starting an outdoor micro-gym in our backyard and it's been difficult to find gym equipment at reasonable prices during quarantine. With other vendors, we waited for 6+ months to pick up equipment or did not have the option to browse available items via a website. While our order was small and straightforward, I was really impressed by how prompt and proactive the customer service was - you arrange a pick-up time window and call when you're on site. Very easy process and picked up the plates from their warehouse within a few days of placing the order. Will definitely return for future equipment needs!
Nam A.
Fitness Superstore, Inc went above and beyond to deliver wonderful customer service. There were some issues with the equipment (manufacturers issue) and the Fitness Superstore, Inc team went out of their way to help find the missing piece and even had their warehouse manager come out to deliver. I cannot say enough great things about this wonderful company. Thank you to their team (Nolissa, the delivery team, and the warehouse manager) for their dedication to exceptional customer service. It was much appreciated.
kathryn K.
Our Precor recumbent bike was delivered in perfect condition. The delivery people were very conscientious and did a great job. They had to carry the machine up 17 stairs, not an easy task. Thank you
