five THCReviews of fivecbd.com

Total scam company -- they refuse to honor their own coupon codes, will let you place orders with them but then they will cancel your order with no explanation and no refund. Beware, I had to contact my bank to initiate a chargeback since this company just takes money, does not actually fill orders, at least much of the time.

Initially great, prompt service. My mid December subscription order still hadn’t shipped by January 2nd 2025. Canceled my subscription will not be returning.

I ordered 60 gummies on sale during the Holiday Season based on advertisement from Five CBD. This would provide two months supply. Then on 12/31 I was sent a message about the record of scheduled monthly supply, which I immediately attempted to cancel because I had just receive an order. Didn’t need to get another order filled. I was told that the order could not be cancelled???? What, I responded within 5 minutes of the notice and the product did not mail for days and arrived a week later. I was told to refuse the delivery and send it back. In south Texas there is no convenient way to do that. This is complete BS!!!!, With the internet and my immediate response the cancelling of the order was timely and well before the product was shipped and or billed. In my opinion, this was a money grab, trying to get more sales at the back of hard working customers. This is a deal breaker and one of the worst examples of poor business practices I have experienced in 10+ years. You have missed out on a great customer and one who has willingly referred other folks. Poor, poor, poor customer service and practices.

website was funky during the order process jumping around like there was something wrong with my mouse or keyboard. Checked order the next morning and saw the address was missing one number. Showed no shipping info just that they had received the order so I started a chat with customer service. After 10 minutes with no response from the chat, I called only to be told there was nothing they could do and I would need to contact UPS even though they hadn't issued a tracking number. Of course UPS couldn't do anything without a tracking number so most likely, I will have to open a dispute with the credit card company.

Twice these people have made a fraudulent charge against my debit card. This created so many problems.

Poor customer service. Unfriendly website. When ordering, unwanted prompts will trick you into ordering more than what you're planning to. And then you won't be able to cancel your order. Don't recommend it.

I ordered books and received a gift card from my book order purchase to nift. I went on the website today and had limited options to choose from so I decided I would give the Cbd gummies a try. The voucher I received from Nift was for $50 towards products from this Five company. I wanted to purchase two items one for me&husband and one for my 22 yr old son to try but it wouldn’t allow the 40% off code to work with the $50 voucher code (not sure why they wouldn’t be able to be used together?) So I deleted the one item and had just the one item and the voucher took the purchase cost to zero. However my shipping cost was over $15 which is ridiculous for sending only one bottle especially when reviews on here list shipping costs under $6. Still I entered my prepaid Master card information that my husband gave me. I have used it everywhere else with no issues but when I go to process the transaction it says card information can’t be verified. I thought okay well maybe I need to change the purchase order to my husbands name since his name was on the card (which I don’t need to do to use it anywhere else) still wouldn’t verify it. I refuse to use my bank cards on any new site. I would have liked to purchase and try Sativa surge but unfortunately they have a shady processing system. They could have potentially had three new customers but because they won’t process a prepaid card (not even for the product price but the overly charged shipping cost) I’m left with a $50 voucher that I can’t use and unable to get in touch with anyone. Gonna try to contact Nift. Buyer Beware!

Placed an order 5 days ago and got tracking claiming it shipped but when checking the tracking it says ups still doesn't have the item dropped off to them yet