Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About Flair AI
Flair AI is an innovative platform built to transform how brands create product photography and marketing visuals. Our mission is simple: make high-quality, on-brand content accessible to every business, from emerging creators to global enterprises.We serve thousands of users across industries such as fashion, jewelry, beauty, and consumer goods — helping them cut production timelines, reduce costs, and scale creative output.At Flair, we’re committed to continuous improvement. Over the past year, we’ve introduced faster model training, improved rendering quality, and expanded our tutorials and resources so customers can get the most out of their subscription.Our support team is here to help at [email protected], and we welcome all feedback as we keep building a platform that empowers businesses to tell their stories visually.
Flair AI (flair.ai) has 34 customer reviews on Folks Told, with an average rating of 2.4 out of 5.
poor quality. extremely greedy with subscriptions and annoyingly discriminative against free users by limiting every basic feature including downloads. it rubs us in the wrong way when an app does that. not to mention the results being extremely poor.
Reply from Flair AIJan 27, 2026
Hi,
Thanks for sharing your feedback. Flair AI operates on a freemium model, with certain features available on paid plans to support ongoing development and infrastructure.
If you’d like help with prompting guidelines or troubleshooting, our support team is available at [email protected].
DA
Darz
I have been charged for services I did not use
I have been charged for services I did not use, also I have bought credits which dissapeared from my account. I have also generated images, which used my credits but never loaded.
I contacted customer support with zero response.
Next step will be to contact my banks fraud department.
Reply from Flair AIAug 21, 2025
Hi Dario,
We’re sorry to hear about your experience. We’ve reached out to you directly via email to review your account and resolve this matter. Please check your inbox and reply so we can assist further.
Best regards,
Flair AI Support
AN
Anton
Scam company - Avoid Flair.ai
Flair.ai promised me a refund the 19th of June. Still haven't received any money. They are not responding to emails so you have to threaten by reporting them to the police to get a reponse.
Reply from Flair AIAug 19, 2025
Hi Anton,
Thank you for your feedback. We understand your concern and can confirm this matter has been addressed. For any further details regarding your account, please contact us directly at [email protected] so our team can assist you.
Best regards,
Flair AI Support Team
PD
Pelumi D.
Slow response time from the customer…
Slow response time from the customer support. They need to work faster with responding to customers, they also indiscriminately deducted funds from my account after they did not let me unsubscribe from their subscription plan.
Reply from Flair AIAug 19, 2025
Hi Pelumi,
Thank you for sharing your feedback. We’re sorry to hear about the concerns you raised and can confirm that our team has already addressed your account directly.
For any future questions or changes, please reach out to us at [email protected], or use the “Manage Subscription” option available in your account settings for convenient self-service.
Best regards,
Flair AI Support Team
RO
Rosie
Deceptive
This product is deceptive.
Also, the founder claims to be “pro-woman” when it benefits her, but refuses to use models with diverse body types in the advertisements and has a very elitist mentality due to some of her concerning tweets, but I guess we shouldn’t be too surprised there.
Reply from Flair AIAug 19, 2025
Hi Rosie,
We’re sorry to hear that your experience with Flair did not meet your expectations. We take all feedback seriously and would like to better understand your concerns.
Please contact us directly at [email protected] so we can review your experience in detail and address any specific issues.
Best regards,
Flair AI Support Team
TE
Ter
Beware, Not Worth It, They Make It Difficult to Cancel Your Account, It Feels Deceptive
I have been using this tool and, unfortunately, it has not met my expectations. While it may be decent for basic still lifes, its performance in training is poor, as it often distorts the products in an unacceptable way.
The only notable feature is the live editing, which is useful. However, there are several drawbacks to consider. The subscription renews automatically, despite being monthly, which is a major inconvenience. Additionally, I have noticed that the website often freezes, affecting the overall experience.
A concerning issue is the lack of a clear method to cancel the subscription or delete the account. When I tried to reach out to hi @flair.ai, I received an automated message indicating that the address could not receive emails. This is frustrating and gives the impression that they are making it difficult for users to unsubscribe easily.
Fortunately, I managed to contact support @flair.ai, and at least I didn’t receive a bounce-back message this time. However, my experience so far has been disappointing, and I feel that the tool does not deliver the value it promises.
In summary, I recommend exercising caution when considering this tool. It does not meet expectations, and the lack of a clear cancellation process is unacceptable.
Reply from Flair AIAug 19, 2025
Hi Ter,
Thank you for your feedback. We’re sorry to hear your experience didn’t meet expectations. For future reference, subscriptions can be managed directly through the “Manage Subscription” option in your account settings, and you can always reach us at [email protected] for assistance.
We appreciate your input as we continue to improve Flair.
Best regards,
Flair AI Support Team
DM
Daniele M.
12 hours waiting for model creation.
12 hours waiting for model creation.
image generator doesn't render correctly.
Reply from Flair AIAug 20, 2025
Hi Daniele,
Thank you for your feedback. We’re sorry to hear about the delay and rendering issues you experienced. Please reach out to us at [email protected] so our team can review your case and assist further.
Best regards,
Flair AI Support Team
LA
Luca A.
the app doesn t work
the app doesn t work. the customer service does not respond to emails.
Reply from Flair AIAug 20, 2025
Hi Luca,
Thank you for your feedback. We’re sorry to hear about the trouble you experienced. Please reach out to us at [email protected] so our team can review your case and assist you directly.
Best regards,
Flair AI Support Team