Reply from FlasharkDec 6, 2024
Hello, I believe there may be some misunderstanding here. Initially, you contacted us stating that the headers bolt hole pattern is wrong and that you would like to replace them with the correct bolt hole pattern. However, our product is specifically designed for stock vehicles, and your car has already been modified, which is the direct cause of the installation issue.
Additionally, since your car has been modified, we are unable to provide installation guidance to ensure proper fitting. Therefore, we suggested that you visit a local professional repair shop to see if the product can be modified or proceed with a return and refund.
You have not provided any photos of the product, so we have not been able to confirm whether your product meets the return requirements. However, you informed us that you have already returned the product, even though we have not yet provided you with a return address.
In the interest of being responsible to our customers, we kindly ask you to provide the return tracking number. Once we can track your return package, we will process your refund. However, despite our multiple inquiries, you have not provided the return tracking number and have repeatedly emphasized the refund instead.
We have been actively responding to your messages. If you see this reply, please respond to our email promptly and provide the return tracking number. Thank you.
