Flatbike, Inc.Reviews of flatbike.com

I am looking for a very specific things. The website selections don't have the ideal setup that I would like. I have a few rounds of communication with Bob. He offered a few options that are customized for my specific request and with good price. Throughout the communication, he is always fast and I can tell he really want to do his best to satisfy all customers. Overall, I got a great bike, great service with reasonable pricing. Thank you, Bob. Really appreciated your service.

Bob went out of his way to set up my new bike as a perfect fit for me.

I'm so excited to get my first THINstem in the mail! It's like Christmas in March! This baby is going to make my bike look so sleek and sexy. It folds up so nicely with the Flatbike pedals that I can stack it like pancakes and still have room to walk around. Now I can add another layer to this delicious bike cake - an eMountainbike with a cherry on top!

Super responsive.

I spent several weeks researching folding bike companies before I decided upon a full-sized folder from Flatbike. Bob from Flatbike quickly answered a question I had. He also contacted me before shipping the bike to go over a detail regarding a protective plastic collar on the frame. I truly appreciated the personal service. I know that I can contact Bob with any questions about my bike that I may have down the road!

I got them for our 2 e-bikes which are heavy, making them hard to load on our cars bike rack. Quickly removing the pedals makes it soo much easier to load onto the car rack; brilliant!

Customer service is excellent! Special shoutout to Bob Forgrave for setting me up with the correct shims for my handlebars!

Best customer service ever! Bob was super communicate and made me feel confident about buying from him online. He's a small business and treated me like a regular customer. Also, the flat bike is AMAZING!