Bad
Based on 61 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 25 years, Flower Shop Network has provided countless resources and tools for florists across the U.S. and Canada to compete in today’s marketplace. Our goal is to continually innovate new ways to promote and support local florists without breaking the bank. The owners of Flower Shop Network were once florists themselves and know just what pain points come with the day-to-day operations of the floral industry, making FSN a unique partner in helping local florists improve their business's online reach. As a floral web hosting and digital marketing company, Flower Shop Network does not take floral orders, create arrangements, or deliver them—we simply facilitate the purchasing process for our member florist websites.Flower Shop Network Inc., located in the United States, is not affiliated with Flower Shops Network LLC, located in the United Kingdom.
Flower Shop Network (flowershopnetwork.com) has 61 customer reviews on Folks Told, with an average rating of 1.2 out of 5.
Showing 58 reviews with 1 star · Clear filters
David L.
As with many other unfortunate people who had the misfortune of dealing with this company I have been tricked in the very same way. Ordered flowers 3 weeks ago, very next day email said they couldn't find a supplier in the specified area and would refund within 5 / 10 days. No such refund has been received. I feel very foolish to have been duped in this way and fully intend to pursue a refund by any means.
Rob K.
Very poor. Last minute cancelling. No opportunity to rectify
.Mrs W.
SCAMMERS!!!! I wish I had read the reviews first - I also placed an order, which has not turned up. I tried ringing them - on hold for 20 mins, so the phone line is also a scam. I paid with my credit card, so at least I can get my money back. Avoid.
Nigel S.
Do not use this company, they will take your money and never deliver, they will never refund your money, stay well clear.
Mr Paul C.
I ordered flowers for a work friend. The day before the flowers were due to be delivered, I received an email stating that no florist could be found. They said that they would issue a full refund. I have chased them on 4 occasions, but still no refund. Absolutely shocking service. I think this is an online scam. Avoid at all costs.
Wendy B.
They shouldn’t even get a 1star rating. Basically, they’ve taken my money £87.98 but no delivery at all. That was Jan 26th and as I write this it is Feb 4th. They did reply to one email asking me for the order # and delivery address but nothing since.
MrsCathKING
One star is too many. Like other reviewers I wish I'd seen the reviews first. I also googled Interflora and this company came up stating it delivered across the UK. I ordered flowers for my mother's 88th birthday. No delivery and no response or refund to date. Do not use this company.
Jamie L.
Order not fulfilled, informed on the day flowers were due to be delivered and have received no refund still two and half weeks later!! I had googled interflora and this was the first site that came up so presumed that they had changed name. I therefore ordered flowers and chocolates which were due to be delivered to my Mother on Christmas Eve as her present. She has recently had to go into a Nursing home and I was unable to visit her for Christmas as I am in a different country. I received an email at 1.30 on Christmas Eve to inform me that they were unable to process the order and had cancelled it. No offer of compensation was provided or an offer to redeliver and it was just stated that a refund would be provided. When I challenged this they offered a 20% discount code on a future order and provided me with what was, quite obviously, a generic Christmas discount code. This meant that my mother, in her first Christmas in a nursing home, received no present from me. It is now 2 and half weeks after the order not being fulfilled and I have still not received a refund either. Utterly despicable company and should be avoided at all costs!
