Poor
Based on 61 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Folix22 is here to provide scientific hair growth products and put an end to hair loss for millions of men and women.
Folix22 (folix22.org) has 61 customer reviews on Folks Told, with an average rating of 2.1 out of 5.
Showing 36 reviews with 1 star · Clear filters
Marijana M.
It's past more than 6 months that I didn't receive any package! They don't answer! They only answer on my reply on their commercials with fake promises of refunding! Nothing ever arrived! I was wondering if they ever ever make any refound to anyone of us?
Danny
Following my review on Mar 29 2024. Folix 22 replied by promising a refund.i truly thought that they will refund my unused bottle (bought 3). They even sent me an email that my file is under review. I just received an email today from them refusing my refund. False advertising is a crime. Im gonna take the necessary measures to go after their 180 day money back guarantee. Scam company
Danny R.
This is a scam company. I purchased 3 bottles for my son in Dec with zero results. I wanted to refund the last unused bottle they refused. I had to emailed them for weeks until they reply. For any other question, they reply fast! Go figue! The money back guarantee for 18odays that they claim is a scam.
Reply from Folix22Apr 5, 2024
We have sent you an email for us tor us to process a refund for your order.
Greg
You can buy the crap at Walmart for a fraction of what you sold it to me for. What a rip off 😡 Also the non-legitimate Facebook ad rip off
Reply from Folix22Mar 27, 2024
Here at Folix 22, we prioritize the authenticity and quality of our products. We want to inform you that replicas of Folix22 are circulating on Walmart. Rest assured, we are actively collaborating with Walmart to remove these replicas and uphold the integrity of our brand. To ensure that you receive genuine Folix22, we advise purchasing only from our official websites: www.folix22.com and www.folix22.org.
Sandra B.
I have been trying to return my order since February 9, 2024 and it is now March 17, 2024 with no luck. They say they are moving and I cannot return at this time because they don't have a new address???? But they did offer me a 50% refund and I would get to keep the product. Why would I want only a 50% refund when I paid over $300. for the product. I just want to return this product and get my money back. I have done some research and this product is not for me. I have female pattern baldness and this just won't help.
Reply from Folix22Mar 21, 2024
We have submitted a refund request for your concern. We have also sent you an email response regarding your concern.
Linda G.
BAD COMPANY! Yes I purchased Folix22 but I tried to cancel the order within a hour after purchase but the company told me it was basically too late to cancel. Then they told me to wait until my order arrived and then they would send me a return label. I waited for arrival then requested a label and they told me to refuse the package when the product arrives. Then they told me they didn’t provide labels. Now they just don’t respond in customer help emails from me and there isn’t a phone number that you can contact. Their return policy is bull. Typical Made in China Co.
Reply from Folix22Mar 21, 2024
We've sent you several emails to help with your concern. Please check your inbox, including spam/junk folders, for detailed information. Let us know if you need further assistance
Esay V.
The website indicated I was purchasing one set of product and I chose some shampoo etc, Then I was billed for a double order of folix 22, So they do not show you the complete order first before billing. It took forever to even get the parcel packed, shipped or a tracking number sent. I eventually got something that looks like a tracking system but I have no idea if I am being scammed yet or not. Will have to wait I guess. As soon as i do get the parcel I will gladly post another review. Esay Valloo
Reply from Folix22Mar 10, 2024
We sincerely apologize for any inconvenience caused by the delay in processing your order. Upon reviewing our records, it appears that you have placed multiple orders for the Folix22 Hair Growth Formula™ 4-Month Supply + 2 For Free (total of 3) under order number 2542. Unfortunately, our system does not allow modifications to orders once they have been placed. In our efforts to assist you further, we have exhausted all available resources to expedite the processing of your order. However, we regret to inform you that there seems to be an issue with the shipping address for order 2542, as reported by our shipping partner. In light of this situation, we would like to offer you two options for resolution: a replacement order or a refund for order 2542. We understand the importance of resolving this matter promptly and will proceed with your preferred option upon receiving your response. Once again, we apologize for any inconvenience this may have caused, and we appreciate your patience and understanding. If you have any further questions or concerns, please do not hesitate to reach out to us. We are here to assist you in any way we can.
Kay S.
I made the first contact 10 mins after paying for this item requesting it to be cancelled and refunded. No reply same with a further 4 emails. Then told too late to cancel as will now be in process of being sent???Dishonesty very much the theme and then told once I receive it to send it back so I pay again.i will never purchase from this place ever again bad taste bad publicity
Reply from Folix22Mar 4, 2024
We sincerely apologize for any inconvenience you've experienced. As discussed in our previous conversation, we'll be more than happy to initiate the refund once the item has been returned to us. If you choose to refuse the delivery, please rest assured that upon receipt of the item, we will promptly proceed with processing the refund for you. Should you have any further questions or concerns, please feel free to reach out to us at any time. Thank you for your patience and understanding.
