Foreclosure AcademyReviews of foreclosure.academy

Reply from Foreclosure AcademyJan 19, 2024

Hello Rodney, We understand that your interaction did not meet the high standards of service we aim to uphold, and for that, we extend our sincere apologies. It is certainly not our intention for any valued customer to feel overlooked or inconvenienced. Upon reviewing the timeline of your refund request, we observed that our initial response to your Saturday, December 2nd email, was sent on Monday, December 4th, and based on your comments may not have reached you. We regret any miscommunication and acknowledge the frustration this may have caused. As part of our procedure, our team diligently awaits confirmation from clients before processing refunds, recognizing that decisions can sometimes change once our clients receive assistance and information from our team. We have a 30 day money back guarantee for all our courses, we stand behind this 100%, and as soon as we were aware that you were still wanting a refund we were happy to provide you with a prompt response by processing your refund and sending a confirmation email to you. Regarding the concern about a potential double charge, we investigated the matter thoroughly. Our payment gateway records indicate only one successful transaction, preceded by a failed payment with a 'fraudulent card' error message. We have emailed you the transaction error and failed receipt for your records, and we hope that helps clear up your concern that we had attempted to charge you twice for the product. We hope this additional information provides clarity on the situation, and we sincerely regret any confusion or inconvenience you may have experienced. Should you have further questions or require additional assistance, our dedicated Client Operations Specialist team is at your disposal. You can reach out to us via email at [email protected] or by phone at 202-740-9591, Monday to Friday, from 9:00 am to 5:00 pm. Thank you for affording us the opportunity to rectify this situation, and we genuinely wish you the very best in all your future endeavors. Sincerely, Lesa Foreclosure Academy

Reply from Foreclosure AcademyJan 19, 2024

Hello Donna, Thank you for sharing your concerns, we genuinely appreciate the opportunity to address your observations and provide further clarity. We understand your question about the age of the checks featured in the Foreclosure Academy video, and we acknowledge that your inquiry reflects a commitment to making informed decisions. The checks showcased indeed date back several years, and our team is actively working on updating our content with recent checks and success stories to provide the most accurate representation of our students' achievements. Obtaining authorization is a crucial step in this process, ensuring that we respect the privacy of our students while sharing their success responsibly. This is an ongoing project initiated this year, not over the last 5 to 8 years. In response to your comment about the pandemic, while it has been officially declared over, its lasting impact on the economy continues. The aftermath has contributed to an increase in foreclosures, creating opportunities for our students to assist those in need, which is why we feel that there is still relevance to mentioning the pandemic. We also wanted to kindly highlight that, in our response to your email, we had the pleasure of sharing some recent success stories and screenshots of students successfully closing deals. This was meant to offer you a more current perspective on the remarkable achievements within our community. Furthermore, we included the websites of a few accomplished students who have not only established their businesses but continue to thrive, showcasing the sustained success our program can foster. We appreciate your vigilance in seeking accurate and timely information. If you have further questions or if there's anything specific you would like to discuss, please feel free to reach out to [email protected], or call our customer service line at 202-740-9591 Mon to Fri from 9:00am to 5:00pm, where our Client Operations Specialists will be more than happy to assist. Best regards, Lesa Foreclosure Academy

Reply from Foreclosure AcademyJan 24, 2024

Dear Michele, Thank you for taking the time to share your experience. We appreciate your feedback and would like to take this opportunity to respond to your comments and concerns expressed here that reflected your journey with one of our competitors programs. At Foreclosure Academy we do not sell our courses as a ‘get rich quick’ scheme. We let our customers know that if they follow our system and reach out to us if they get stuck, our system does work, but we are transparent that they need to expect to do the work, have dedication and perseverance to reach their goals. We have never claimed that it’s a 3 step process, or that one will get quick and easy success. Many of our coaches were once our students, and they all have gone on to build successful businesses in the foreclosure overages industry, helping countless people, all by following our system we teach! You are correct that there are time limits to claim the overages, each state has its own statute of limitations and we teach all about this in our modules. We also teach our students how to source the overages and leads, using the very methods our coaches use in their successful businesses, and the methods our lead sourcing team uses to provide our Fast Track coaching students with over 5000 new leads every month. Homes being sold at auction because of a foreclosure are usually a good deal compared to the market value of the home, but that doesn’t come into play when determining the overage. The starting bid price of a home is usually set at what is owned on the debt, whether it is a tax or mortgage debt, and the difference between that starting bid and the winning bid sets the overage. The overage is not determined by market value compared to the winning bid, so just because a home sold for below market value does not mean that there is no overage available to claim. We hope this information helps clear up your concerns. If you have any questions please feel free to reach out to our team at [email protected] or call 202-740-9591 Monday to Friday, 9:00 am to 5:00 pm EST. Best regards, Lesa Foreclosure Academy

Reply from Foreclosure AcademyJan 24, 2024

Hello Dove, We appreciate your feedback and take all concerns seriously. Our intention is to provide valuable opportunities for individuals seeking financial success in the foreclosure overages industry, while they help others reclaim what is rightfully theirs after the unfortunate and difficult event of a foreclosure. We are not in the business of making empty promises or profiting at the expense of our members. To underscore this commitment, we offer a 100% money-back guarantee on both our comprehensive course, Foreclosure Secrets, and our coaching program, Fast Track. Foreclosure Secrets, our extensive core course, is backed by a 30-day, no-questions-asked, 100% money-back guarantee. We encourage our customers to delve into the modules, experience the depth of our training, engage in our exclusive members-only group, and interact with our team of coaches. Then they can decide if our course aligns with their aspirations. Similarly, our coaching program, Fast Track, is supported by a 100% money-back guarantee, contingent on active engagement and effort. Qualifying for a refund involves proactive collaboration with our coaches, making calls to leads provided through our free CRM software, and diligently working towards securing a contract throughout the 3 or 6-month program. This is clearly outlined in our membership agreement that all Fast Track students read and sign prior to joining us. We believe in our products and our customers, and also emphasize that success in the foreclosure overages industry demands dedication, perseverance, and time. While we don't promise overnight riches, we are committed to your success. We regret any misunderstanding and welcome an opportunity to provide you with further information if you have any follow up questions or concerns. Feel free to reach out to [email protected], or call our customer service line at 202-740-9591 Mon to Fri from 9:00am to 5:00pm, where our Client Operations Specialists will be happy to assist you. Warm regards, Lesa Foreclosure Academy

Reply from Foreclosure AcademyJan 24, 2024

Hello Kate, We appreciate your candid feedback regarding your experience with our Fast Track program. It's disheartening to learn that your journey did not meet expectations, and we sincerely apologize for any frustration you may have encountered We would like to take this opportunity to clear up some of the misconceptions that have been mentioned here. Our Fast Track program is backed by a 100% money-back guarantee, contingent on active engagement and effort. To qualify for a refund, participants must actively work with our coaches, make calls to the leads provided using our free CRM software, and diligently work towards securing a contract during the 3 or 6-month program. This is made clear in our membership agreement that all of our Fast Track students must sign. Our dedicated coaches, experts in the overages industry, are committed to supporting our students. While they provide extensive knowledge, success ultimately hinges on your involvement. We've designed the program to include virtual assistant training, helping with tasks such as lead calls, website setup, paperwork, and sourcing legal support when needed. Each month, we provide our members with thousands of leads that we load into their CRM software, offering the flexibility to choose their working state and county based on state regulations, which we thoroughly cover in our program. Compliance is paramount, and our coaches stand ready to assist throughout the process. Our coaching support extends 24/7 through private messaging software and students' CRMs, which we cover usage costs. We are dedicated to keeping our students informed on the latest industry rules and regulations, ensuring they operate within legal parameters. Regarding our core course (you referenced it as a mini course), Foreclosure Secrets, it's a comprehensive program designed to equip you with the knowledge and tools to thrive in the foreclosure overages industry. Course modules are the same in both Fast Track and Foreclosure Secrets course, the difference is in the support, software, coaching, VAs and other deliverables that are a part of the Fast Track Program only. Here's a brief rundown of what’s inside the Foreclosure Secrets course… We teach our students how to: - Navigate the public data to recover mortgage and tax sale overages and empower homeowners. - Access government databases for free leads, identify potential claimants, and assess potential overage earnings. - Master the art of communication with property owners, heirs, and individuals owed surplus funds. - Utilize scripts for phone, email, and letters for effective outreach. - Gain a comprehensive understanding of legal processes and receive templates for every step. - Outsource tasks from day one, optimizing your focus on closing deals and securing payments. Our goal at Foreclosure Secrets is to provide real value and support to our members on their journey towards financial success in the foreclosure overages industry. We are not in the business of making empty promises or profiting at the expense of our members. This is why we offer a 30 day, no questions asked, 100% money back guarantee when you purchase our Foreclosure Secrets course. We stand behind our products and our customers. We emphasize that success in the foreclosure overages industry requires dedication, perseverance, and time. While we don't promise quick riches, we are committed to your success. Our desire is to witness our students thrive, and we have celebrated numerous success stories. We regret that we were not made aware of your challenges during the Fast Track program. Our coaches and customer service teams are here to provide additional support and address concerns promptly. We wish you the best in your future endeavors. If you have any further questions or feedback, please contact us via email at [email protected] or by phone at 202-740-9591, Monday to Friday 9am to 5pm EST. Best regards, Lesa Foreclosure Academy

Reply from Foreclosure AcademyJan 27, 2024

Hello Nichole, Thank you for sharing your valuable feedback with us. We sincerely apologize for the challenges you've encountered and appreciate the opportunity to address your concerns. Resolving billing discrepancies is a top priority, and we are committed to addressing this promptly upon receipt of the necessary information. To initiate resolution, we kindly request that you reach out to our dedicated Client Operations Specialist team at [email protected] and please provide us with the following details: - your email address used during signup - your first and last name This will allow us to find you in our system and expedite the refund process for the overbilled month. Addressing your concerns about leads and success stories, we want to assure you that the success of our students is a paramount focus for us. We celebrate these achievements weekly, with recent milestones including a Fast Track student exceeding $500,000.00 in overages claimed for clients in less than 3 months. These tangible successes highlight our students realizing their financial goals and closing deals while helping those in need. We regret that your challenges during the Fast Track program were not brought to our attention sooner. Our dedicated coaches and customer service teams are ready to provide additional support and promptly address any concerns that may arise. We extend our best wishes for your future endeavors. For any further questions or feedback, please feel free to contact us via email at [email protected] or by phone at 202-740-9591, Monday to Friday, 9 am to 5 pm EST. We look forward to assisting you with bringing your account up to date. Best regards, Lesa Foreclosure Academy