hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 1,604 reviews with 3 stars · Clear filters

April D.
Mar 18, 2025
Not much interaction between physician…
Not much interaction between physician and patient. After responding to one question I had, no further follow up. Just to see how I’m doing and if I had begun to lose weight as expected
Reply from hersMar 19, 2025
Hi April, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Cass S.
Mar 18, 2025
I'd like a bit more guidance and…
I'd like a bit more guidance and interactive options. Not able to go back and track on a previous day if I forget. Otherwise it's ok. Don't feel like the kit is working but trying this second round of pills.
Reply from hersMar 18, 2025
Hi Cass, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
elizabeth
Mar 16, 2025
Confusion
Lots Of confusion after I was instructed to cancel my prescription because I was going to be out of town when the next delivery was scheduled. Starting back up was a mess. No continuation of my plan, I had to do a new intake and try to explain and got two different answers. Was charged then refunded then charged again. No one reaches out to see how it’s going but have been receiving daily messages about the new compounding rules due to no shortages of brand name and how I need to support hers basically. I guess the warm fuzzy feeling has been replaced with the reality that you are just another business making money. Will not be renewing. Too many other options now.
Reply from hersMar 16, 2025
Hi Elizabeth, We’re so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
J D.
Mar 14, 2025
The service is okay
The service is okay. The prescription was easy enough to obtain, and they do do follow ups to check in with their patients. My biggest gripe is I expressed desire twice to change the cadence of the subscription and basically got left on read. They have a "manage subscription" tab, but you can't change anything unless you cancel, but that's the only thing told to me. I still don't know how to change the frequency. I don't know, the app seems to be mostly for directions on your medication and random care team member messages that if you respond to may or may not be responded too.
Reply from hersMar 16, 2025
Hi J, We’re so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Ann O.
Mar 14, 2025
I am just not losing the weight
I am just not losing the weight. Any feedback?
Reply from hersMar 16, 2025
Hi Ann, We’re so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Charlie
Mar 13, 2025
Higher dose no good for me.
I’ve had some issues when moving to the highest dose. I wish there was another way to talk to a Dr without having to wait for chat. You often get a different provider and have to repeat things over and over again and then wait for a response. It hasn’t given me or my actual Dr a lot of comfort with this program as my overall health is much more important than losing weight.
Reply from hersMar 16, 2025
Hi Charlie, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Reneepuj
Mar 13, 2025
Asked a simple question a few days ago
Asked a simple question a few days ago. No reply yet.
Reply from hersMar 13, 2025
Hi Reneepuj, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Madeline F.
Mar 12, 2025
I do not like the auto send and bill…
I do not like the auto send and bill system.
Reply from hersMar 13, 2025
Hi Madeline, We appreciate you providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Not much interaction between physician…

I'd like a bit more guidance and…

Confusion

The service is okay

I am just not losing the weight

Higher dose no good for me.

Asked a simple question a few days ago

I do not like the auto send and bill…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Not much interaction between physician…

I'd like a bit more guidance and…

Confusion

The service is okay

I am just not losing the weight

Higher dose no good for me.

Asked a simple question a few days ago

I do not like the auto send and bill…