hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 1,604 reviews with 3 stars · Clear filters

Jayemtee
Mar 10, 2025
I received my second package of glp-1…
I received my second package of glp-1 pills but it's the same as the first package. The dosage levels are I am at are higher so the contents should accommodate for this but it does not.
Reply from hersMar 11, 2025
Hi Jayemtee, I’m so sorry for any inconvenience you experienced, and I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Theresa G.
Mar 10, 2025
Needs work on answering patient questions
I think that the response time is excellent. But with my latest experience, it seemed the provider wasn’t interested in answering my questions. She was very quick to make a suggestion and instead of answering my question about if the medication would help with a particular symptom (I asked twice about it), she simply went straight to asking if I wanted to try the medication or not. It felt like she truly didn’t care about my questions/concerns at all.
Reply from hersMar 10, 2025
Hi Theresa, We're sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Toni P.
Mar 9, 2025
I got my hair growth medicine right…
I got my hair growth medicine right away that was nice. When I asked for the medication level to be increased it was, but in my last review I told you I am still losing hair I can just touch it and on my way with a handful of hairs it doesn't seem to be working
Reply from hersMar 9, 2025
Hi Toni, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Pau
Mar 8, 2025
I have been on the semaglutide for 6…
I have been on the semaglutide for 6 weeks and have only lost 4 lbs so far. I'm hoping this soon changes or I don't know the point to staying with it. The shampoo and conditioner are amazing, however!
Reply from hersMar 9, 2025
Hi Pau, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
D. F.
Mar 8, 2025
I just don’t feel like I am making any…
I just don’t feel like I am making any progress. I am just starting my 5th week, so maybe soon?
Reply from hersMar 9, 2025
Hi D., We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Jenny “Jen” W.
Mar 7, 2025
Hair/FSA
I waited till January to start my treatment so i could pay using my FSA, however when i tried my card was denied. When i spoke to someone in chat, i was informed that only the GLP/weight loss program is covered under FSA. I'm very disappointed because that was a $175 expense i was not budgeted for. It needs to be clearer that FSA only covers GLP's. Otherwise i am content so far with my treatment.
Reply from hersMar 9, 2025
Hi Jenny, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
Kelly Chris D.
Mar 7, 2025
Seem to be constipated.
Seem to be constipated.
Reply from hersMar 9, 2025
Hi Kelly, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Donna C.
Mar 7, 2025
Even with some frustration I am staying optimistic
To get my script started was a bit frustrating. Using the online chat would generate answers but never actually answered my questions. I found out once I called and spoke to a person that every time I would get onto the online chat and ask a question it would put my script on hold and here I am thinking it’s in process or has been sent out. I would say this is a very important piece of information that should be shared!. I am now a few weeks in and hoping to see results in the coming months as I know it takes time.
Reply from hersMar 9, 2025
Hi Donna, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I received my second package of glp-1…

Needs work on answering patient questions

I got my hair growth medicine right…

I have been on the semaglutide for 6…

I just don’t feel like I am making any…

Hair/FSA

Seem to be constipated.

Even with some frustration I am staying optimistic

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I received my second package of glp-1…

Needs work on answering patient questions

I got my hair growth medicine right…

I have been on the semaglutide for 6…

I just don’t feel like I am making any…

Hair/FSA

Seem to be constipated.

Even with some frustration I am staying optimistic