hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Nicole P.
Nov 5, 2025
I’m not losing anything I cannot log…
I’m not losing anything I cannot log onto the website. This has been the worst company I’ve ever went with and I would like a refund. How do I move forward with doing that
Reply from hersNov 5, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Mary
Nov 4, 2025
Just waiting to lose weight
Just waiting to lose weight, not happening so far.
Reply from hersNov 5, 2025
Hi, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter. The Hims & Hers Team
beth P.
Nov 3, 2025
Not helpful at all
Not helpful at all I am experiencing bad headaches from my treatment. When I asked about this, I was simply told yes, headaches are a side effect. I literally thought I was talking to AI.what caregiver talks to someone like that? I had to send a second message asking the obvious, such as , what can I do about this? What can I take for it and how long might it last etc. I received an article in response, and some really unhelpful information. Some thought and care for patients experiencing painful side effects of your medication would be a bare minimum requirement. Second, I get sent a text saying it’s urgent, which link sends me to an app, which ihave to get in to to hunt around and find my (really unhelpful)message. Why not just send me the info in a text? A three part process together a useless message is a total waste of time of my time. And stop sending me ads for everything you’re trying to sell which has nothing to do with me. Just because you have my personal information doesn’t mean you should use it to peddle every last product you have at me. It really shows you care not a dam about customers but all about sales.
Reply from hersNov 5, 2025
Hi Beth, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Alma X.
Nov 3, 2025
Never received the order or refund
No one ever addressed it
Reply from hersNov 5, 2025
Hi Alma, We're so sorry to hear your experience with us was less than ideal but appreciate you reaching out and providing us with your honest feedback. We’d like the chance to make things right and will be reaching out to you shortly to resolve this matter.
Julie W.
Nov 3, 2025
Product doesn’t work
Product doesn’t work! Paid for 6 months and product didn’t work. Actually gained weight and communicated my concerns and was told to keep using the product. After two months I asked for my money back or ant least a credit for the unused months. They would not give me any money back. Rip off!!
Reply from hersNov 5, 2025
Hi Julie, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Teddi P.
Nov 2, 2025
I had a horrible experience
I had a horrible experience, I was just trying to see if this would be a cheaper option than what I already doing, only to be charged without my consent. I would not recommend this company, it’s all about money not the healthcare of their consumers.
Reply from hersNov 5, 2025
Hi Teddi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon.
Claudia B.
Nov 1, 2025
I’ve been on this for months and I’ve…
I’ve been on this for months and I’ve gained weight! Why hasn’t anyone returned my messages?
Reply from hersNov 5, 2025
Hi Claudia, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon.
Cheryl C.
Oct 30, 2025
I’ve been on this GLP medicine for 3…
I’ve been on this GLP medicine for 3 months and have lost 7.2 lbs. Not acceptable!
Reply from hersNov 4, 2025
Hey, Thank you for bringing this to our attention. We are truly sorry to hear you had a frustrating experience with us, and we'd like the opportunity to make this right. We have followed up with you via email and look forward to your response. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I’m not losing anything I cannot log…

Just waiting to lose weight

Not helpful at all

Never received the order or refund

Product doesn’t work

I had a horrible experience

I’ve been on this for months and I’ve…

I’ve been on this GLP medicine for 3…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I’m not losing anything I cannot log…

Just waiting to lose weight

Not helpful at all

Never received the order or refund

Product doesn’t work

I had a horrible experience

I’ve been on this for months and I’ve…

I’ve been on this GLP medicine for 3…