hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Teresa Y.
Sep 8, 2026
I cancelled my subscription late July…
I cancelled my subscription late July but was billed again end of August! Please cancel my subscription.
Reply from hersSep 8, 2026
Hi Teresa, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Anonymous
Sep 8, 2026
There is something very wrong with the…
There is something very wrong with the way this monoxidil is administered. They give you a crappy 1.5 mg dosage that you take for 3 months straight. You see extra hair sprout all over the rest of your body except for the area you need it most which is top of your head where the majority hair loss is occurring. Month 3 and they want to increase the dosage only at this stage when the results were so slow to start with you wonder if there are any results at all. They purposely make you do the first 3 months at $150 (money you don't have) and then increase your dose later to get more when the alopecia was not even resolved in the first place. A real waste of time and resources.
Reply from hersSep 8, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Amanda
Sep 7, 2026
Scammers
Scammers, false advertising!
Reply from hersSep 7, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Judy S.
Sep 7, 2026
It's not working
It's not working! Haven't Osterbuhn a pound! Ill have to discontinue my order!!
Reply from hersSep 7, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Yara
Sep 7, 2026
I need to speak with an agent
I need to speak with an agent! And I can’t reach anyone!!! I’ve been charged for 2 months and I didn’t receive my shots because I needed follow-up!! When I explained that I’m spacing out my doses because I have anxiety and going through divorce, I got a reply that my money will not be refunded!! And I can just cancel my subscription which is not what I want! I just want to space out my doses and get charged when I actually get the shot!
Reply from hersSep 7, 2026
Hi Yara, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Nicole D.
Sep 6, 2026
They advertise name brand GLP-1…
They advertise name brand GLP-1 medications when they do not have them. I was under the impression that I could receive Weygovy, but after they took the membership fee money and approved medication, I learned they do not have FDA approved GLP-1s. They refunded the medication cost when I canceled but would not refund the membership fee. Had they been upfront about the actual medication they had, I would not even have become a member. The whole thing is deceptive as to what they actually have versus what they advertise.
Reply from hersSep 7, 2026
Hi Nicole, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Lindsey C.
Sep 6, 2026
Not happy with my purchase
Not happy with my purchase, I’d like a full refund please
Reply from hersSep 7, 2026
Hi Lindsey, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team
Sasha Z.
Sep 6, 2026
They spiked up the price a few months…
They spiked up the price a few months in without warning, membership is pricey ($150) and it is just an AI robot responding. They also couldn’t care less about their patient wellbeing
Reply from hersSep 7, 2026
Hi Sasha, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. So that we can help you as quickly as possible, we have requested the email and phone number attached to your Hims & Hers account to locate your account. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I cancelled my subscription late July…

There is something very wrong with the…

Scammers

It's not working

I need to speak with an agent

They advertise name brand GLP-1…

Not happy with my purchase

They spiked up the price a few months…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I cancelled my subscription late July…

There is something very wrong with the…

Scammers

It's not working

I need to speak with an agent

They advertise name brand GLP-1…

Not happy with my purchase

They spiked up the price a few months…