hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Ruth R.
Dec 29, 2024
I am pretty disappointed with the…
I am pretty disappointed with the experience . It’s been a month and I have yet not talked with anyone except online surveys or forms. No results either.
Reply from hersJan 28, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
S. H.
Dec 28, 2024
Mediocre at best, commercials misleading
Yes you get meds. Yes you receive emails asking how your treatment is going. But you never get to speak to a nurse or a doctor regarding any questions or concerns you may have. If you don’t respond to emails inquiring about your treatment status, they don’t follow up. They are right on time billing for future prescriptions however.
Reply from hersJan 27, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Robert J.
Dec 27, 2024
Took money no product
Took money no product. No communication. So today I’m process of getting money back.. it’s to bad ..this sounded great and if this took off and worked there were 3 more people that were going to get involved in this.. high hopes… so sad
Reply from hersJan 27, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Karen H.
Dec 27, 2024
I still can’t get over the fact how it…
I still can’t get over the fact how it charged me the big amount. When I still had a lot of questions? And no one helped me. I haven’t been taking the medications because I wanted to get a refund
Reply from hersJan 27, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
June
Dec 27, 2024
Pills didn't work
Pills didn't work. Don't want anymore. Unsubscribed.
wendy D.
Dec 27, 2024
It’s complicated to cancel when I…
It’s complicated to cancel when I decided a plan by hers Is not working for me. I had 3 plans. An antidepressant, a diet plan and a hair regrowth program. I tried to cancel antidepressants and diet programs and just gave up! I guess your now canceling them for me because I didn’t fill out your online forms. Really a bad way to handle people when they want to try something else.
Reply from hersJan 27, 2025
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Julie Martin A.
Dec 27, 2024
Terrible customer support I need help from a human with my…
I need help from a human with my account and all I get is an auto generated response that isn’t helpful. I would like to be contacted by an actual person who can help me with my account issue so I can cancel.
Reply from hersJan 27, 2025
Hey, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you via email and look forward to your response. The Hims & Hers Team
Gaile F.
Dec 27, 2024
Don’t waste your time . They don’t deliver!!!
Your packages are never delivered You say they are on the way but it never comes

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I am pretty disappointed with the…

Mediocre at best, commercials misleading

Took money no product

I still can’t get over the fact how it…

Pills didn't work

It’s complicated to cancel when I…

Terrible customer support I need help from a human with my…

Don’t waste your time . They don’t deliver!!!

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I am pretty disappointed with the…

Mediocre at best, commercials misleading

Took money no product

I still can’t get over the fact how it…

Pills didn't work

It’s complicated to cancel when I…

Terrible customer support I need help from a human with my…

Don’t waste your time . They don’t deliver!!!