hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Cassie P.
Nov 18, 2024
The programs offered are one size fits…
The programs offered are one size fits all which doesn’t really work. The health care providers are nurses and not doctors. Better off going to see a doctor in person. Don’t waste your money on over priced prescription drugs that have serious side affects.
Reply from hersDec 31, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Bonny H.
Nov 17, 2024
Zero results so far.
Zero results so far.
Reply from hersDec 31, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Mayana H.
Nov 17, 2024
Had to go to urgent care because meds…
Had to go to urgent care because meds caused high bpm and blurriness. Had to stop all meds immediately. I wish I never started these.
Reply from hersDec 31, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Rhoda
Nov 16, 2024
I don't believe the medicine is the…
I don't believe the medicine is the same strength as the first month. Each month the strength grew weaker and weaker. As I continued to eat more and more. I purchased a 3 month supply at a higher rate and I feel no control of my appetite. I will not continue to use your services and will let my friend know what I experienced.
Reply from hersDec 31, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Kilee
Nov 15, 2024
Communicative until you want to cancel
I placed an order that I decided to cancel within hours of placing the order. All of my pre order questions were answered almost immediately until the point that I placed my order. Once I paid for my order I reached out deciding the product wasn’t right for me and I wanted to cancel. I contacted them through chat and email with no response. Finally I get a confirmation that more order has shipped and 2 days after that they finally respond letting me know that my order has shipped and there is nothing they can do and do not accept returns. Terrible experience and customer service.
Reply from hersJan 6, 2025
Hey, We understand how frustrating that must have been, and we genuinely apologize for the inconvenience. We have followed up with you through the messaging portal located in your account, and we're always here for you whenever you may need us. The Hims & Hers Team
Edie A.
Nov 15, 2024
I haven't lost any weight.
I haven't lost any weight.
Reply from hersDec 30, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Grace M.
Nov 14, 2024
Horrible Customer Service
Horrible Customer Service. I was stolen from. I canceled my order the day after it was placed, before it shipped. I called the customer service line and canceled it. But I was still charged! I have tried three times to contact them and get a refund with zero response. Do not buy from this company. It is a scam
Reply from hersDec 26, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Rachel R.
Nov 14, 2024
…bad experience
Every medication even at the lowest dose made me nauseas and foggy. When I asked what to do I just got the same round about question from four different doctors with no help.
Reply from hersDec 26, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

The programs offered are one size fits…

Zero results so far.

Had to go to urgent care because meds…

I don't believe the medicine is the…

Communicative until you want to cancel

I haven't lost any weight.

Horrible Customer Service

…bad experience

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

The programs offered are one size fits…

Zero results so far.

Had to go to urgent care because meds…

I don't believe the medicine is the…

Communicative until you want to cancel

I haven't lost any weight.

Horrible Customer Service

…bad experience