hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Patty B.
Oct 23, 2024
I want to change the address of my…
I want to change the address of my delivery. It's been impossible!!!! I will close my account and cancel my order unless the address is changed.
Reply from hersNov 14, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Dana G W.
Oct 23, 2024
All went well until they got money, then ghosted
Signed up, did the consult, was told my prescription was issued, they took money from my account...and that's the last I've ever heard from them. No reply to several attempts, through their portal and email, no reply. Seems like a complete scam.
Reply from hersNov 14, 2024
Hi, Thank you for providing your honest feedback, and we're so sorry for the experience you had. We'll do everything we can to resolve your issue right away and will be reaching out to you shortly. The Hims & Hers Team
Fibo
Oct 23, 2024
Impossible to reach customer service
Impossible to reach customer service. Both app and website malfunction. Cannot believe I gave this company my credit card number. Scammers.
Reply from hersNov 13, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Sarah M.
Oct 22, 2024
No weight loss
I’m taking the meds as directed , eating healthy, and working out daily, but haven’t lost weight
Reply from hersOct 22, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Michelle D.
Oct 22, 2024
Not good with customer service and replies
Was communicating with a person via live chat and they just stopped responding and no one got back to me for days. It was ridiculous. Poor customer servyunless you find an answer online.
Reply from hersOct 22, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Tara
Oct 21, 2024
My eating habits are the same and I am…
My eating habits are the same and I am not losing weight
Reply from hersOct 22, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Jenette M.
Oct 21, 2024
Shopping around for better service elsewhere
The medication adjustment led me to not need my medication refill as soon as it was refilled. To create a better experience, I should not have been automatically charged for more medication that I do not need. I reached out to request a cancellation as it was already processed but perhaps someone from the team should reach out prior to just simply charging me for something I do not need. I am extremely dissatisfied and unhappy with the response I received (sorry can’t help you) and am now considering looking elsewhere for better service. There are many options out there for this same service.
Reply from hersOct 22, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Heather R B.
Oct 20, 2024
Been on medication kit 2 for a month.
Been on medication kit 2 for a month. Severe constapation, weight gain and increased appetite. Hate that I had to buy a 3 month supply for $300.
Reply from hersNov 11, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

I want to change the address of my…

All went well until they got money, then ghosted

Impossible to reach customer service

No weight loss

Not good with customer service and replies

My eating habits are the same and I am…

Shopping around for better service elsewhere

Been on medication kit 2 for a month.

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

I want to change the address of my…

All went well until they got money, then ghosted

Impossible to reach customer service

No weight loss

Not good with customer service and replies

My eating habits are the same and I am…

Shopping around for better service elsewhere

Been on medication kit 2 for a month.