hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 2,500 reviews with 1 star · Clear filters

Starleana L.
Jun 20, 2024
Sign up for the program then suddenly…
Sign up for the program then suddenly 3hours later I get a charge for $2389 when I was told it would be $199 monthly. Now I can’t get a response. Sneaky company.
Reply from hersJun 20, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Mimi
Jun 19, 2024
My hair is sheds very badly
My hair is sheds very badly
Reply from hersJun 20, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Theresa
Jun 18, 2024
I have not been able to access my account
I have not been able to access my account and I sent an email yesterday to hers and I'm still waiting to hear from hers
Reply from hersJun 18, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Jamie M.
Jun 17, 2024
No improvement
My hair is continuously falling out… it even seems more than what it was.
Reply from hersJun 18, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
customer
Jun 16, 2024
I stopped taking it
I stopped taking it. This is odd I know but my hair has been thinning and falling out every time I run my hand through it shower. It’s been noticeable around my part line. Any suggestions? Seems strange but true.
Reply from hersJun 17, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Celia
Jun 16, 2024
Don’t believe they are here to provide medical care
I filled out a few pages of “medical history” to get prescribed birth control, including the brand that I’ve been taking for years, successfully. I was trying this online service because I’m heathy, married, and my gynocologist retired. I was provided with a list of “options” to choose from but I am not a medical professional. I have no idea what the differences are between what I had been taking and what was being offered by hers. Little did I know that none of what was listed was comparable to what I had been on. I asked, before committing to a years supply, that if I had a bad reaction, changes could be made and was told they could be. After 3 months, my hormones are completely out of control. I feel like I need a second prescription to manage my maniacal swings. I’ve gained weight, I’m in pain, I have breakthrough bleeding, I can barely function. I was told they can change it in another 3 months or see a medical professional in person. So take a medication that’s making me go crazy because I already paid for it??? Don’t send me something that fixes the problem immediately??? I have several friends in the medical field and they are disgusted by that response, as am I. How is that doing what is right by the patient?! How is that “do no harm?” I. Am. Furious. ZERO STARS
Reply from hersJun 17, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Susan N.
Jun 15, 2024
Be sure you read the fine print
Please make sure when ordering from hers you understand clearly that if you choose the less expensive option you will receive the entire order upfront. Consequently if you have a bad reaction, as I did with weight loss medication, you will not be entitled to a refund. My bed but be forewarned. When I asked if there was another option I was not given any other weight loss options just the company policy on refunds.
Reply from hersJun 17, 2024
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Stacie M.
Jun 14, 2024
The hair serum leaves my hair feeling…
The hair serum leaves my hair feeling dirty and weighed down. I used to use Vegamore and it never left a residue.
Reply from hersJun 15, 2024
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Sign up for the program then suddenly…

My hair is sheds very badly

I have not been able to access my account

No improvement

I stopped taking it

Don’t believe they are here to provide medical care

Be sure you read the fine print

The hair serum leaves my hair feeling…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Sign up for the program then suddenly…

My hair is sheds very badly

I have not been able to access my account

No improvement

I stopped taking it

Don’t believe they are here to provide medical care

Be sure you read the fine print

The hair serum leaves my hair feeling…