hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 950 reviews with 2 stars · Clear filters

A little D.
Jun 9, 2026
Sub-par clinical support
Nothing went wrong per se, but the medical support was so exhaustingly generic and didn't address my main concern of slow weight loss. The 'canned' response felt AI generated from tag words used in my check-in and not thoughtfully considered with relevant response.
Reply from hersJun 9, 2026
Hi there, I appreciate you reaching out to provide us with your honest feedback. I’ve requested further information to locate your account, so I can help you as quickly as possible. I look forward to hearing back from you soon.
Desiree
Jun 8, 2026
I have been following prescription…
I have been following prescription directions but I am nauseous most of the day. I have tried dry toast, crackers and waiting hours before drinking coffee. As far as weight loss, I have lost eight pounds.
Reply from hersJun 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Debby O.
Jun 8, 2026
I haven't noticed any change at all.
I haven't noticed any change at all.
Reply from hersJun 30, 2026
Hi Debby, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Kristina
Jun 8, 2026
Unexpected Cost after signing up
The cost doubled after signing up. Yes, it was in the fine print but it seems predatory. Additionally I am not losing weight on the product.
Reply from hersJun 30, 2026
Hi Kristina, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Darcy
Jun 8, 2026
Disappointed
I am on week 9 of meds and most days I weigh more than when I started. When I express my concerns Hers care team is nice but sticks to the script that I won’t see results until I reach a 30 unit dosage. I am mad at myself for not choosing Tirzepetide as I had a much more positive experience with it than I am having with Semaglutide.
Reply from hersJun 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team
Dawn
Jun 8, 2026
Very high membership fee
The cost of the medication is fine, but the membership fee is ridiculously high given most of the customer service is just AI responses. I will give it 6 months and then likely will find a cheaper alternative.
Reply from hersJun 30, 2026
Hi Dawn, Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us. The Hims & Hers Team
Joselin
Jun 8, 2026
I'm not sure it works.
I'm not sure it works.
Reply from hersJun 30, 2026
Hey, We are truly sorry to hear you had a frustrating experience with us. I see you have already been assisted in the 'messages' tab at www.forhers.com. but if you still need help, please send us a message in the 'messages' tab at forhers.com, and our support team can assist you with this! The Hims & Hers Team
jill S.
Jun 8, 2026
Please cancel all memberships and auto…
Please cancel all memberships and auto renewals. Jill Smith
Reply from hersJun 30, 2026
Hi, We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback. We’ve requested further information to locate your account, so we can help you as quickly as possible. We look forward to hearing back from you soon. The Hims & Hers Team

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Sub-par clinical support

I have been following prescription…

I haven't noticed any change at all.

Unexpected Cost after signing up

Disappointed

Very high membership fee

I'm not sure it works.

Please cancel all memberships and auto…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Sub-par clinical support

I have been following prescription…

I haven't noticed any change at all.

Unexpected Cost after signing up

Disappointed

Very high membership fee

I'm not sure it works.

Please cancel all memberships and auto…