hersReviews of forhers.com

I love these meds. I feel so confident that I can actually reach my goal this time! Thank you. But I have all the tools I need to get there. I absolutely do NOT need to pay $150 a month for a generic "program" that is not optional. Making it mandatory makes it a rip off.

The platform is easy to navigate. The medication dosages seem to be too closely following an algorithm rather than customizing per client.

I have had very little contact with anyone from hers. The app is very difficult to navigate. The AI assistant will respond that you need to contact customer support or your provider. There is no easy way to contact either of them. I have run out of meds and my next prescription just shipped today I have been trying to get anyone to give me some direction on what to do for the five days I might wait. I got a form response that told me how shipping works.

The actually refill process has not gone well for me. I've had 2 refills and both times, the script has not been sent to the pharmacy after the check in from the doctor. The 1st time, I gave it extra time not knowing how the process goes. The AI messaging gave false information. Then I spent 45 minutes with customer service to finally get my refill. The 2nd refill was the same. I did just automatically call in. Waited on hold for 30 min and had to hang up. Called back, waited for 17 min to talk to someone, they put me on hold and it hung up on me. Then I called a 3rd time that day and after 37 minutes got to a person and was very knowledgeable and helped me immediately to get my script. I feel if this is how the process goes, my monthly membership fees are wasted and I will cancel and find a program that I get my money's worth.

The medication hasn't reduced my cravings and I haven't lost much weight, but I'm waiting to get a higher dose, so I'm staying optimistic.

Doesn’t feel very personal. Which could be good and bad. I raised some concerns about lack of noticeable progress or feeling any change. I was told there was a formula that was followed and couldn’t be changed. So that meant no progress for two months.

Great health care communication. When I send a message I hear back with minimal delay. They explain the answers to my questions clearly and with seemingly every effort to assist. However, pricing is not always clear. I did not understand that the price would go up and up as the dosage changed. Also, they increased my dose after the first few weeks (at my request because I wasn't losing weight), but did not send the additional pills I needed to maintain the new dose. So now I will run out a full TWO WEEKS before the refill date. This means I'll have to start all over again after two weeks (and however long shipping takes) of not taking it. They were happy to renew the prescription early, but I would have to get it from my own pharmacy and pay extra for it. I guess I understand now all the GLP-1 adds from other companies that say their prices are "locked in" no matter what the dosage is. I can see myself being priced out of this medication from this company if the dosage is increased again. Even now I'm not sure what I'll be paying once the prescription is renewed. Will it fall short again? Or will it be the right amount and they'll double the price? So to summarize: I guess as far as care goes, their communication is excellent. I like the advice and the general guidance. I feel like I'll be prepared to maintain any weight loss I experience (I've lost a bit already, of course). BUT. Their communication as far as expense goes is bad. I have no idea what to expect and suspect that I'll be priced out.

When i asked to either send early or expidite mail all I got was that you can't . No trying to work with me at all.Now I see that my prescription has been ready since the 5th but not even sent. Can't tell on the app if it shipped or when it will arrive. Pay a lot of money for the cheapest delivery. Amazon does better.