hersReviews of forhers.com

Pharmacy & Medicine
Letterman Drive 1, San Francisco, California

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3.3

Average

Based on 10,416 reviews

hers3.3

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About hers

Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized. Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals. We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible. Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.

hers (forhers.com) has 10,416 customer reviews on Folks Told, with an average rating of 3.3 out of 5.

Also known as: forhers.com
Website: forhers.com
Category: Pharmacy & Medicine
Location: San Francisco, California
Listed on Folks Told: 2026

hers reviews

Showing 950 reviews with 2 stars · Clear filters

Jennifer H.
Feb 2, 2026
Not sure if the glp-1 works
I started the glp-1 7 weeks ago and I have not lost a pound even with clean eating and exercising. I’ve asked several times about switching to another drug or increasing the dose and have been told no twice.
Reply from hersFeb 2, 2026
Hi Jennifer, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Beth L.
Jan 31, 2026
Do not send me any future orders at…
Do not send me any future orders at this point as I have to have my oncologist approve this medication. My next appointment is in 10 days. I will get back to you. Thank you
Reply from hersFeb 1, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Dashmonkey
Jan 31, 2026
Not very impressed.
The doctors and staff answer questions with completely lame canned responses. I feel like the “help” or “24/7 medical advice” is a joke. I am utterly unimpressed. I will finish this 6 months of treatment but if I decide to carry on with treatment it will not be with Hers. Also I HATE the constant push (via emails) for me to buy into your “labs”. I actually have a doctor and I don’t want to buy labs from you.
Reply from hersFeb 1, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
Mary F.
Jan 29, 2026
I feel out of touch with advice
I feel out of touch with advice. I reordered the same med but it’s in different vials so not sure if it’s the right perscription. Got the $500 blood test for nothing. Not very helpful. I might switch to ro
Reply from hersJan 29, 2026
Hi Mary, Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced. We have requested further information so we can locate your account and help you as quickly as possible. We look forward to hearing back from you soon.
Elizabeth B.
Jan 28, 2026
Disappointing
I joined Hers about 6 months ago. I had been in glp-1 medication before until it got too costly, so I knew it worked for me and paid for a year of compound semaglutide. However, I have not lost any weight - in fact, I’ve gained a few pounds. My issues with Hers is that I’ve been offered no alternatives, nothing “custom” as advertised. If the med is compounded there should be options to personalize it to help if work for me. Instead I’ve been talked down to by their “care providers” and generally been dismissed outright. I’m sure plenty of people have lost weight on this product but be advised that if it doesn’t work you will get NO additional help from their care team.
Reply from hersJan 29, 2026
Hey Elizabeth, Thank you for bringing this to our attention. We're truly sorry to hear you had a frustrating experience with us. We have followed up with you through the messaging portal located in your account and look forward to your response. The Hims & Hers Team
Jayne W.
Jan 28, 2026
I am doing great on the meds
I am doing great on the meds, I have been unable to use the app. I have tried numerous times to reinstall it and can never get my program on it. I have resorted to going on-line which is much easier.
Reply from hersJan 29, 2026
Hey, We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us. The Hims & Hers Team
CA. F.
Jan 27, 2026
Not noticing any difference
Not noticing any difference, if anything the shedding has gotten worse!
Reply from hersJan 27, 2026
Hi, Thank you for providing your honest feedback, and we’re so sorry for the experience you had. We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly. The Hims & Hers Team
Debbie
Jan 24, 2026
I’ve not been using very long but my…
I’ve not been using very long but my hair is falling out more
Reply from hersJan 24, 2026
Hi, Thanks so much for sharing your experience with us! We are here to help you in any way we can. We have requested further information so we can locate your account and help you with that as quickly as possible. We look forward to hearing back from you soon.

hersReviews of forhers.com

Rating breakdown

What customers rate

About hers

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hersReviews of forhers.com

Rating breakdown

What customers rate

hers reviews

Not sure if the glp-1 works

Do not send me any future orders at…

Not very impressed.

I feel out of touch with advice

Disappointing

I am doing great on the meds

Not noticing any difference

I’ve not been using very long but my…

About hers

More in Pharmacy & Medicine, California

Two Moms Buy Test Strips

Myedpill.Us

Imbue Botanicals

Hempoilsuperstore

hers reviews

Not sure if the glp-1 works

Do not send me any future orders at…

Not very impressed.

I feel out of touch with advice

Disappointing

I am doing great on the meds

Not noticing any difference

I’ve not been using very long but my…