Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance Outlet Reviews | Read Customer Reviews of fragranceoutlet.com

Fragrance Outlet reviews

Showing 271 reviews with 2 stars · Clear filters

Valued C.
May 10, 2022
The salesmen was so unenthusiastic and…
The salesmen was so unenthusiastic and half the fragrances weren't open so I couldn't smell them which was super frustrating.
Reply from Fragrance OutletMay 12, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
May 9, 2022
Customer service was great
Customer service was great. Prices are okay. I bought a perfume atomizer to keep in my purse but it didn't work.
Reply from Fragrance OutletMay 10, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 28, 2022
I was able to find what I needed but…
I was able to find what I needed but the woman who was supposed to help me was very rude . Great store but terrible customer service.
Reply from Fragrance OutletMay 24, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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brooklyn O.
Apr 21, 2022
The site was very slow
The site was very slow, I tried to use filters and they did not work. Everything else I enjoyed but the site functions make me want to not shop there again. I hope you can update your online systems.
Reply from Fragrance OutletMay 10, 2022
Hi! We are sorry to hear this happened to you. Please contact us at [email protected] or at 1888-919-6613 to further assist you. We are available 9am-5pm EST. Thank You Jenny Customer Service
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Valued C.
Apr 19, 2022
50/50
Service was great, but the prices have skyrocketed it's no longer cheaper to go to an outlet
Reply from Fragrance OutletApr 21, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 18, 2022
Customer service was great
Customer service was great! I received prompt help and was able to smell a lot fragrances. Also, i was introduced to some new fragrances. However, i received the wrong fragrance. Boxes are similar, but fragrance is different. Worst of all im stuck with it.
Reply from Fragrance OutletApr 21, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 12, 2022
Nothing special
Nothing special. Pricing was the same as anywhere else I have been too for perfume and cologne.
Reply from Fragrance OutletApr 21, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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Valued C.
Apr 9, 2022
Its should have a refund on the the day…
Its should have a refund on the the day just purchase
Reply from Fragrance OutletApr 12, 2022
We are sorry to hear that you are not 100% satisfied with your experience with us. I assure you that we have addressed this issue with relevant team members and are actively working on making sure these kinds of situations happen as infrequently as possible. We hope that you will give us another chance and continue to trust us as your fragrance retailer. Thank you! Your feedback helps us do better.
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