Average
Based on 821 reviews
Gardener's Supply Company3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 205 reviews with 1 star · Clear filters
Allyn
I ordered my rain barrel the first week of October and it’s now the 23rd and still no delivery. The CSR told me last week it won’t be shipped until Nov 7! Not sure what the problem is but this isn’t a great first shopping experience.
Gloria C W.
This has been my most frustrating experience since I am doing on line shopping. I am so disappointed in the way I was treated, accused of refusing to pay for merchandise. I had to pay for returns $75.00. Your product I love but your customer service need much improvement.
Angie
Never got item I ordered and emailed company twice no response.
Marvin
My order is on back order not to come in till next year. To long
Mary
I'm still waiting to get my order from a month ago!!!!!
Mary
I put in an order for an amaryllis on Sept. 21 and it still hasn't shipped. I was told at first that it would ship on Oct. 6 and then Oct. 23. It still hasn't shipped. It's order number 820529019. I am customer number 13979262. I have ordered other stuff from Gardener's Supply and have been happy with them.
Connie G.
I have not received the items in my order. It is difficult to do a rating based on non receipt of items. I contacted you and you are looking into the problem with non receipt. Thanks Connie
Rita
I ordered something a couple of weeks ago and it won’t be shipped until the end of November at the earliest. Poor service in my opinion.
