Average
Based on 821 reviews
Gardener's Supply Company3.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Both the increase in demand and the precautions we are taking to keep everyone safe during the pandemic have created some delays in shipping and service. Learn more. Shop NowGifts for Gardeners Gardener's Supply Co. Gardener's Supply Company offers a selection of innovative gardening tools, supplies & gardening advice from compost to harvest. Shop quality composters, self watering planters, vegetable supports and rain barrels – perfect for the home gardener. Gardener's Supply Co. is 100% Employee Owned Mission Statement est. 1990 “Gardener’s Supply is in business to spread the joys and rewards of gardening, because gardening nourishes the body, elevates the spirit, builds community, and makes the world a better place.” Our Guarantee Every purchase you make is 100% guaranteed. We will exchange or refund your purchase price—excluding shipping costs—for any product that is not what you expected or does not work as described during its lifetime. Customer Service A Force for Good We believe that healthy, productive gardens have the power to change the world. Learn More Advice In the Advice section, you'll find dozens of how-to articles and DIY gardening projects. Whether you're just getting into gardening or you've been doing it for years, we're here to help. Learn More Contact Information Gardener's Supply Company1-800-876-5520128 Intervale RdBurlington, VT 05401
Gardener's Supply Company (gardeners.com) has 821 customer reviews on Folks Told, with an average rating of 3.6 out of 5.
Showing 75 reviews with 4 stars · Clear filters
Mark J.
Service and products are very good, albeit a bit expensive. The only significant complaint I have is not being able to see current or past orders on the website even though it says you should be able to. The company says they know about it and are working on it but has now been over six months that I know about. This does need to be addressed.
Susan
I am happy with the adjustable spray nozzle and the felt basket liner I received. Still waiting for the light weight hose. I knew it was back ordered but then there was an additional delay. I understand though.
Arcadio
you sold me an olive tree & its on backorder until March of 2021. This condition I think shou've been mentioned earlier.
Arlene J.
I have been very happy with the selection of products and customer service.
Oysterclam
Third or fourth time we’ve ordered our outdoor pot caddies. Good value but they do rust after a couple of seasons where the wheels don’t work. Also have to varathane the wood to make em last! Otherwise great service. Delivered quickly as promised. Might recommend a hardier caddy with outdoor treated wood and corrosion resistant wheels. Willing to pay more for them if they last a while longer!! Ace hardware carries some but not square only rectangular and a bit too large.
Nora
I love the tub trugs and other products, though I have not put them all to use yet. The issues with shipping a few months ago seem to be reolved. I am still waiting on 2 back ordered items. I always see something in the catalogue I want to buy next.
Joseph
My order was short one item. Call customer service and the person was very helpful, I explained what my issue was , they checked my order an sent me the missing item ASAP. I will use them again.
Lauren
Always love the products. My only complaint is that the price was a little high and I called the company about a volume discount. They could offer none. I didn't realize that I had a 15% off coupon in email from my last order, so didn't use it. Would have been nice if they had checked their records and noticed I was a repeat customer.
