GemIQ - Headquarters Reviews | Read Customer Reviews of gemiq.com

GemIQ - Headquarters Reviews | Read Customer Reviews of gemiq.com

GemIQ - Headquarters reviews

Showing 279 reviews with 5 stars · Clear filters

AndyB
May 5, 2021
The best on the market
The best on the market - backed up by a fantastic app and after sales service. This is a product that takes away all the guesswork (and hard work) of shooting my jewellery. I've tried all manner of reflective boxes with spotlights, etc but this was certainly money well-spent.
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Andy, thank you for your amazing feedback! We're thrilled to hear that the GemLightbox has made jewelry photography so much easier for you. We appreciate your trust in our product and service, and we're glad it was a great investment for you! 😊✨
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Stephen M.
May 3, 2021
Great product
Great product, best one on the market. Kind of pricey but worth it instead of having to pay jewelry photographers $10 per picture.
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Stephen, thank you for your feedback! We’re so glad to hear that the GemLightBox is proving to be a worthwhile investment for you. We truly appreciate your support! 😊
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Avianti J.
Apr 29, 2021
We love it!
We bought our gemlightbox back in June 2018. We saw them at the annual jewelry show in Las Vegas. We had been eyeing different jewelry photography set ups for a couple years. We were still using an oldbox from the 90s. The ones we saw were complicated, expensive and made with cardboard. Not only is the box itself easy to use but the App for it, is SO easy. very user friendly! The staff is always courteous and helpful. I look forward to every update and every new accessory!
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Avianti, thank you for your wonderful feedback! We're thrilled to hear how much you've enjoyed using the GemLightbox since 2018 and that it's been a simple and effective solution for your jewelry photography. We truly appreciate your support and are excited to continue bringing you new updates and accessories! 😊✨
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Ross N.
Apr 29, 2021
I had an issue with my Macro
I had an issue with my Macro, and the Picup Media team quickly handled the issue. Excited to get using the Macro lightbox again.
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Ross, thank you for your feedback! We're glad to hear that the Picup Media team was able to resolve your issue quickly. 😊
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Ax J.
Apr 28, 2021
The support is helpful and patient
The support is helpful and patient, and very knowledgeable.
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Ax Jewelry, thank you for your kind words! We're so glad to hear that our support team was helpful, patient, and knowledgeable. We truly appreciate your feedback! 😊
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Tony
Apr 27, 2021
Gem Light Box
What a fantastic Lightbox! It actually does everything it suppose to do. The team was also very helpful in getting me through the setup and with questions. Wish I had purchased this years ago rather than using my old setup. Thank you Marius!
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Tony, thank you for your amazing feedback! We're so glad to hear that the GemLightbox is meeting your needs and that Marius could help with the setup. We truly appreciate your support and are thrilled you’re enjoying the product! 😊
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Leonidas M.
Apr 25, 2021
We use it a lot for sterling jewelry
We use it a lot for sterling jewelry, and it has paid for itself many time over, The sterling isn't har to capture but the brightness and cleanliness of vintage silver had been some issue before.. very happy with this.
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Leonidas, thank you for your great feedback! We're so glad to hear the GemLightbox has made capturing your sterling and vintage silver jewelry much easier.
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Tsatsani E.
Apr 11, 2021
Ι did not see again so good support of…
Ι did not see again so good support of services..is so direct response to my questions and so pleasant the employees there.I am glad I met your company and your support team!
Reply from GemIQ - HeadquartersNov 20, 2024
Hi Tsatsani, thank you for your kind words! We're so glad to hear you had a great experience with our support team. We appreciate your feedback! 😊
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