Great
Based on 4,791 reviews
FurLife™4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
FurLife™ – to provide natural products that promote the overall well-being of dogs. We believe that prevention is key when it comes to dogs' health. That's why we have carefully selected and formulated our products to help dogs maintain optimal health and avoid common health issues that could lead to costly vet bills in the future.
FurLife™ (getfurlife.com) has 4,791 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 3,899 reviews with 5 stars · Clear filters
Amber C.
I contacted about a lost pendant and was responded with great respect and phenomenal customer service from Julia. She is very sweet and professional and so eager to help. Give that girl a raise because you definitely want to keep her!!!
chad C.
I would like to say I asked for help from Patrick and Julia and they responded to every single question I had and answered my questions and the problems that I have encountered they have fixed all of my problems 100%. I will continue to do business with them and you should too they are very caring people I could not be more happy. Thank you Chad Cook
Tamara
I had ordered the 2 pack pendant and only one had arrived. I emailed the company before I went to sleep that night and had gotten a response from Julia by the time I woke up in the morning. I was told a pendent would be sent out ASAP. Thank you so much for great customer service.
Kimberly C.
When I placed my order, the wrong address populated and I didn’t realize it. I emailed customer support and JeAnne emailed me back shortly letting me know the shipping address had been corrected. On a Sunday!!! Thank you JeAnne!!
amber L.
JeAnne and Julia were very helpful and very prompt in their responses. They solved my problem and I'm very satisfied
Holly D.
JeAnne and Glisson were very helpful in getting me a re-delivery of my order. I don't know why, but my address was incorrect on the first delivery. Thank you both, for your help in setting this up so I can make sure my dog Sparty has the flea/tick coverage she needs.
Adrienne W.
I recently purchased flea collars for my cat from FurLife. To my surprise, my cat, Mask, chewed right through them! Concerned that this might be a safety issue, I reached out to FurLife’s customer support to ask if it was something they had encountered before and whether they had any recommendations. Based on the information on their support page, I expected it might take 24 to 48 hours to receive a response. Imagine my surprise when, within just 15 minutes, I received a thoughtful email from Julia! Not only did she answer my questions, but she also offered helpful suggestions and immediately arranged to send a replacement collar. This is customer service at its finest. Julia’s prompt, professional, and caring response made me feel valued as a customer. It is reassuring to know that when I invest in products for my fur baby, FurLife stands behind its products and truly cares about its customers. Thank you, Julia, for your outstanding service. FurLife, you have a real gem on your team. I sincerely hope Mask doesn’t chew through the replacement collars—but if he does, I know I’m dealing with a company that genuinely cares.
Harbin
It was so easy to pick the collar my dog needed to keep fleas and “no-see-ums” from making her life miserable. We’ve used them for several of our dogs and they’ve always kept bugs away!
