Great
Based on 106 reviews
Giftshire Inc - Personalized Gifts4.3Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PERSPECTIVE: At Giftshire, we believe that gift-giving is an art form. Whether it's a birthday, anniversary, wedding, or any other special occasion, the perfect gift has the power to make someone feel loved, appreciated, and valued. That's why we're dedicated to helping you find the perfect gift for everyone on your list.
Giftshire Inc - Personalized Gifts (giftshire.com) has 106 customer reviews on Folks Told, with an average rating of 4.3 out of 5.
Showing 11 reviews with 1 star · Clear filters
Daymon S.
Placed order never received a order number or any information on tracking
Reply from Giftshire Inc - Personalized GiftsFeb 12, 2025
USPS tracking number 9400111899560517804327 Hi Daymon, can you check your spam or junk email?
Sharon
Thoroughly unreliable. I ordered $130 worth of custom wine tumblers for my friend's 50th birthday. Their location is only a couple miles away from my house. The estimated arrival time on their website was 2-3 days later (1-2 days before the event), which made sense since they're so close. When they hadn't arrived on the day of the event (and Shop said the order was still being processed), my husband drove down to their location. He had a hard time communicating with anyone there, because no one seemed to speak English. He finally found someone who told him the order was still in Virginia, even though their address is in Placentia, CA. They refused to cancel the order or refund my money, and now, I have $130 worth of paper weights that arrived 3 days after I needed them. Do not buy from them!
Reply from Giftshire Inc - Personalized GiftsDec 19, 2024
Dear Sharon, We sincerely apologize for this situation. The delay in the delivery of your order has not met your expectations, and this is unacceptable to us. Our customer service team will contact you shortly to address this issue and do everything we can to make it right. Thank you for your understanding and patience. Resolving this matter and ensuring your satisfaction is our top priority. Best regards,
Cynthia
I ordered a custom pillow with photo for my Pastor and First Lady. They received a pillowcase only with no custom print. I called and they offered to send my correct purchase. This time, they received a pillowcase and the custom print was not how I designed it. I give up!! :)
Reply from Giftshire Inc - Personalized GiftsAug 7, 2024
We deeply apologize for the inconvenience. We have contacted you by email to rectify the situation and have issued a full refund to ensure your satisfaction with your purchase.
