Honesty, pricing, process and quality scores appear once 5 customers have rated them.
About GiftYa
GiftYa makes sending and receiving digital gift cards easier than ever. Instead of traditional plastic cards, GiftYa allows you to text personalized gift cards in just a few seconds. Use GiftYa as a fast, flexible, and thoughtful way to celebrate any occasion or send a last-minute gift. Whether it is for a birthday, holiday, or just a simple thank you, GiftYa is changing the way people give. You can choose from a wide range of popular options to send gifts, including everyday favorites like Visa, Amazon, and DoorDash. There are also thousands of national and local retailers, restaurants, and experiences. Shoppers can browse, select, and send e-gift cards instantly by text message, email, or social media—no waiting, no shipping, and no hassle. Recipients love the flexibility of receiving a GiftYa. It can be connected directly to their debit or credit card for seamless spending - meaning they can use the gift card at any store they want. This eliminates the need to carry a separate card and ensures funds are never forgotten or wasted.
GiftYa (giftya.com) has 558 customer reviews on Folks Told, with an average rating of 3.8 out of 5.
Ive used giftya twice but will never use it again! The first time was a Roblox gift card for my daughter. It was pretty confusing to figure out the redeeming process but we eventually got it. A few weeks have passed and now my son needs one so I attempt it again just because I know its at the very least a legit company and we did get what we paid for eventually. So for that reason and thinking since I figured it out the first time the second time would go a little smoother. It didnt! When I sent my daughters I sent it to her phone where she plays her game but my son doesn’t have a phone and plays on a tablet so I sent it to my wife since youre not aloud to send to yourself. For some reason the process of getting the code he needs to apply it to his game was completely different the 2nd time and way more complicated than it needs to be!
Reply from GiftYaNov 18, 2025
Hi Trevor. We are very sorry to read about your experience. GiftYa does require a phone number to create an account, to ensure a safe and secure redemption process. We would be happy to engage with you to get the order details and investigate why the redemption of the second gift was different in nature: [email protected]
Russell (Dir Customer Service)
CM
CHRISTOPHER M.
One of the worst experiences I have…
One of the worst experiences I have ever dealt with on a website. I received an Amazon Gift Card and they make it impossible to redeem. Ended up having to refund and that was a pain. Don't use this site!
Reply from GiftYaNov 12, 2025
We are very sorry to read about your experience! Please contact our support team so we can immediately assist you at [email protected]
We will ensure you get your gift! We aim to offer a safe and secure gifting experience!
Russell (Dir Customer Service)
MM
Mike M.
Absolutely useless service
Absolutely useless service. This is not a gift card! Whoever receives this has to link a debit card… spend their own money and then get credited at a later date. What is the point of this?! Send cash and save yourself their useless processing fee
Reply from GiftYaNov 10, 2025
Hi. We are sorry about your experience. Linking a debit or credit card is one of the options available to redeem the card. It is not mandatory but recommended for the benefits associated. Card-linked gifts ensure cards are never lost or stolen, fraudulently used or they never expire plus, all the funds are exhausted, unlike some physical cards. This method may not be everyone's choice, which we understand and therefore offer other redemption options. If you or your recipient requires any additional support with the gift, please contact us at [email protected]
Russell (Dir Customer Service)
SP
Suzanne P.
My granddaughter lost her EBT
My granddaughter lost her EBT. She was desperate at Stop & Shop to get food for her kids. I sent her a gift shop for Stop & Shop. She could not figure out how to use it and I could not figure out how to use it. The AI chat was not helpful. I called the phone number they gave me and nobody answers. I will never use it again.
Reply from GiftYaNov 4, 2025
We are sorry to read about your experience. Our support team are available to assist you at [email protected]
Russell D (Dir Customer Support)
AP
Aiden P.
Scam
Scam
Took my boyfriends money, luckily it wasn't much. Never gave us anything.
Reply from GiftYaOct 22, 2025
Hi. We will make certain our team supports you and resolves any issues you may have. We have limited information on this review, so we are requesting your details via Trustpilot. Alternatively, please email [email protected], including the order ID or email used to place the order, so we can better assist you. We are fully committed to helping our clients, and we will ensure that a recipient has access to their funds for any legitimate orders with GiftYa.
Thank you, Russell D (Dir Customer Support)
IM
Isaiah M.
Misleading “Apple Gift Card” – Buyer Beware
This whole situation started when Apple Pay wouldn’t process my purchase of an Apple gift card directly from Apple. I thought I’d found a smart workaround by using a third party — GiftYa — which advertised “Apple eGift – Instantly Send Gift Cards.”
Naturally, I expected to receive a normal Apple eGift code that my recipient could redeem in their Apple account. Instead, what I received was not an Apple gift card at all. It was a GiftYa voucher that required debit card activation and reimbursement, which my recipient could not use. The gift was completely unusable as sold.
As both a consumer and someone who values transparency in business, I want to share my experience with GiftYa so others don’t go through the same frustration.
I purchased what GiftYa advertised as an Apple Gift Card. Like most people, I reasonably expected a standard Apple eGift code that my recipient could redeem directly in their Apple account.
Instead, what I received was not a true Apple gift card at all. It was a GiftYa voucher that required my recipient to link a debit card in order to be reimbursed. My recipient could not use this method, leaving the “gift” completely unusable as sold.
When I contacted GiftYa support, they admitted that no Apple eGift code was included. However, they refused to issue a full refund. They offered only the $30 load value back, while keeping a $1.95 “processing fee.” Charging a fee for a product that cannot be used is unacceptable.
For reference, my order number was GYC-1813642. I include this to verify that I am a real customer sharing a real experience.
⚠️ Why this is misleading:
• GiftYa markets this as an Apple eGift / Apple Gift Card. Their own Google ad says “Apple eGift – Instantly Send Gift Cards.” This strongly implies you’re purchasing an actual Apple code.
• The product delivered is not a gift card. It is a debit-linked reimbursement voucher — a very different product.
• Support repeatedly refused to issue a full refund, citing policy, instead of acknowledging that the product was not usable.
Because of this, I filed a dispute with my card issuer (Visa/Step Banking). This is a clear case of a product being misrepresented and not delivered as described.
⚠️ Advice to other buyers: If you want a real Apple gift card, purchase directly from Apple, Amazon, Target, Best Buy, or another trusted retailer. GiftYa does not provide actual Apple gift cards, and if you encounter issues, their refund policy makes it difficult to recover your money.
Businesses should always be upfront and transparent with customers. Transparency builds trust — anything less damages it.
Reply from GiftYaSep 3, 2025
Hi. We are sorry to read about your experience. We deliver a gift electronically, and the recipient has a variety of redemption options to choose from. Our goal is to ensure a safe, secure, seamless gifting experience. We have refunded you in full, and we appreciate your feedback!
BJ
Berta J.
BOUGHT A 10 DOLLAR GIFT CARD ONLY TO BE TOLD AFTERWARDS THAT I HAD TO SPEND 15 TO GET AN ACTUAL E GIFT CODE.
Bought a 10 dollar gift card for DoorDash then the customer service guy tells me that Door Dash does not offer a 10 dollar gift card they start at 15 to get an Egift code. Huh? Not one time was there a prompt or warning for that. All it kept telling me was that it was a 1.95 processing fee. So I'm waiting for a gift code and then when my I go to activate the card it's prompting me to attach my debit or credit card to it. Why would I want someone to have something attached to my account like that? All I wanted was a 10 Dollard gift card that's it. Then it kept encouraging me to attach the card so I could get an additional 10$. So now it's 20 useless dollars that I can't use. All of this complication for an e-gift code. To add insult to injury I had to pay a 1.95 fee for this useless crap. NEVER. EVER. AGAIN.
Reply from GiftYaAug 18, 2025
We are sorry to read about your experience. While card linking is not mandatory, it is recommended so recipients can never lose or have cards expire etc. The $10 incentive is a way for us to thank clients who connect their card and enjoy a safe, secure gifting experience. We do advertise the Gift card denominations on our GiftYa DoorDash page, but we appreciate the feedback and will take this to our product team to improve communication of this aspect. If you need any help or assistance, please feel free to email us at [email protected]
SI
Sierra
Don’t do it!
Just don’t do it. Use literally any other service. They will let you pay for a gift card, cancel it, and then “customer support” will tell you, “Sorry, we had to cancel the order. But we also aren’t allowed to tell you why. Additionally, your account is also now suspended.” It’s as sketchy as it sounds. All of that aside from the fact that they aren’t even real gift cards. They require you to link your debit card so that the “gift card” will just reimburse what your debit uses.
Reply from GiftYaAug 4, 2025
We are sorry to read about your experience. Thank you for the feedback. Orders may be canceled for many reasons, and we will investigate your case. Card linking to a credit and debit card is only one possible redemption option for recipients. If you have any questions, please feel free to email us at [email protected]