Excellent
Based on 2,245 reviews
GoGoMeds4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 127 reviews with 1 star · Clear filters
Madison W.
Kept timing out even though far less time than 15 minutes as indicated in the pop-up, had to login 5 separate times to complete order
Reply from GoGoMedsJun 30, 2023
Dear Madison, I will ask our team to look into that issue. Thanks Ron RPh
Carlos S.
Horrible took to long to send out and never received my order. They offered to get a replacement but they have to use one of my refill ti get the replacement. That is completely wrong. I have done nothing and am getting punished by them having to take one of my refill. Complete and utter nonsence
Reply from GoGoMedsJun 30, 2023
Dear Carlos, Sorry for the misunderstanding regarding the replacement. Please try us again if you don’t mind. Thanks Ron RPh
customer
I not sure, but I have not received this meds as of today, June 2nd.
Reply from GoGoMedsJun 30, 2023
Dear K, Hopefully the refill process is quicker with no delays from USPS. Thanks Ron RPh
CeCe
Do not try to trick customers during the ordering process. Example: *Auto fill *Saving card *Extra money for shipping
Reply from GoGoMedsJun 30, 2023
Dear Cece, No tricks - we try to be as up front with our pricing as possible. Expedited shipping is extra though, depending on where you live. Thanks Ron RPh
Kimberly B.
My doctor sent this in April 24th, it was April 28th before it was reviewed and I could add to cart. May 1 my chard was charged. It is MAY 8TH, and it sill has not shipped?????????????????????? I am out of both medications now. when contacting customer service i was told out of stock, no one notified me of that. also, i asked that the order should be overnighte to be at no charge, it shipped may 8, today is the 11, i still don't have
Reply from GoGoMedsJun 30, 2023
Dear Kimberly, The full delay was caused by the medication not being in stock, which hopefully doesn’t happen often. Hopefully the refill is in stock and fast. Thanks Ron RPh
blake B.
Doesn't disclose that they have agreements in place to not fulfill orders from certain providers they do fulfillment for at crazy markups. Doesn't provide any reason for cancelling; just tells you they won't fulfill. Update: I already have contacted customer service after my order was cancelled by them several times... I was informed that they will not fulfill direct a prescription from certain stores/providers as they do not do direct fulfillment for the customers of those providers because of their supplier agreements with them.
Reply from GoGoMedsJul 7, 2023
Dear Blake, I’m not sure the issue, but please follow up with customer service. We do have fulfillment contracts also but our prices across the board, fulfillment or direct is less than our competition most of the time. Thanks Ron RPh
S S.
I asked that ALL prescriptions be put in the same envelope as the amount of paper and packaging used is staggering and wasteful. I received one medication out of 4.
Reply from GoGoMedsApr 19, 2023
Dear SS, We try to combine prescriptions when possible but if one gets processed, we may not know there will be 2-3 additional prescriptions. Most of our plans offer free shipping so it’s in our best interest to combine packages whenever possible - along with preventing wasteful paper. Thanks Ron RPh
Beth S.
For the first time my rx was out of stock but I was being told my address was wrong and it had been returned. Ended up receiving my rx days late which has thrown my hormones into disarray. Very frustrating after multiple calls to sort out ahead of time.
Reply from GoGoMedsJul 7, 2023
Dear Beth, Sorry for the inconvenience, now that everything is set up, hopefully refills will go smoothly. Thanks Ron RPh
