Excellent
Based on 2,245 reviews
GoGoMeds4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 167 reviews with 4 stars · Clear filters
Mary O.
Easy to order and quick delivery.
Reply from GoGoMedsMay 2, 2019
Dear Mary, Thank you for the great review! We want your experience of ease of use with quick delivery be the qualities that make our online pharmacy #1 in the country. Thank you for your comment, Hai PharmD
Chuck P.
I would give 5 stars every time however, I have my meds on auto refill and each time a refill is generated GoGo meds calls to see if I need a refill. Please fix this.......
Reply from GoGoMedsApr 26, 2019
Dear Chuck, Thank you for the nice review. We just had a software upgrade so that shouldn’t happen in the future. We will only call if there is a price increase but we try to decrease prices with our improved buying power as we grow. Thanks RonRPh
Customer
A little bit confusing to use but once you get a person it is fairly easy. No number listed for refills so I had to do some digging. Order came fast and people were very nice.
Reply from GoGoMedsApr 25, 2019
Dear New Customer, Thank you for the great review! I’m glad our customer service department was able to help complete your medication order. Thanks Chris PharmD Manager
Robert H.
Overall GoGoMeds does a good job handling all aspects of the prescription process.
Reply from GoGoMedsMar 27, 2019
Dear Robert, Thank you for the nice review! We are constantly working to make the prescription process as painless as possible. We think internet pharmacy is the way of the future - no more waiting 30-45 minutes in line when the medication can come right to you. Thanks, Hai PharmD
Judy R.
This was my first knowledge and use of GoGoMeds, suggested by my dermatologist. My overall experience was exceptional. The only thing preventing my giving 5 stars was the response time between when I provided my insurance information and the call back confirming coverage and out of pocket cost. Otherwise, the process was seamless and I received my prescription the day after I provided payment information.
Reply from GoGoMedsMar 6, 2019
Dear Judy, We understand - when it takes longer than expected, it’s our fault. Now that it’s solved, you should find quick service on refills. Thanks, Ron RPh
Lawrence G.
After I finally figured out how to order the meds, the experience was good. The website leaves a lot to be desired in ease of navigation, just plain figuring out where to to to order, and even if the prescription is still valid on your site. You could take a few pointers from the Humana Pharmacy website for ease of ordering.
Reply from GoGoMedsMar 2, 2019
We will follow up with you to get your advice on how to improve. Thanks for using our service and we always want to work to make it as easy as possible to take advantage of our great prices. Thank you in advance for your suggestions. Hai Nguyen RPh
Carmen W.
It took 2 days to connect with a representative but, once I called back service was good.
Reply from GoGoMedsMar 2, 2019
Dear Carmen, Sorry for the back and forth phone tag. Your in box was full so we couldn’t leave a message. We will send you a coupon code for your next order for the inconvenience. Thanks, Ron RPh
Kyle C.
Insurance should cover this, if it doesn't, then you should offer coupons or something to help patients that need this medication.
Reply from GoGoMedsJan 4, 2019
Kyle At GoGoMeds.com, we sympathize with customers that are looking for the lowest prices on their medications across the country. Therefore, we work with our suppliers to try and offer the best prices possible. We think our website GoGoMeds.com gives consumers instant access to the most competitive pricing on almost all of their medications. For example, we show that your medication is over $300 higher on the coupon site GoodRX.com. As GoGoMeds.com continues to grow, we are able to offer these amazing prices to everyone nationwide, beating our competition sometimes by hundreds of dollars, and in your case, over $300. We are working to offer medications at co-pay pricing, or lower when it's not covered by insurance, helping those without insurance or patients on medications not covered by their insurance provider. Please feel free to contact me direclty, if you would need any additional assitance. Ron Ferguson, President [email protected]
