Excellent
Based on 2,245 reviews
GoGoMeds4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 127 reviews with 1 star · Clear filters
Stephanie P.
I was hoping that Plenity med would work as described. Honestly it doesn’t work at all. Waste of money!!!
Reply from GoGoMedsJun 7, 2022
Dear Stephanie, I’m sorry the medication hasn’t worked as expected. Discuss this with your doctor and I will keep trying to contact you also. Thanks Ron RPh
Judy M.
It gives me the runs can not take it
Reply from GoGoMedsMay 28, 2022
Dear Judy, Discuss with your physician an alternative, there are many new drugs that may help. Sorry this one did not work. Thanks Ron RPh
Kelley
Poor communication. Takes way too long. Deciding to pay out of pocket for meds that should be “free” because the stress of not knowing if I’m going to get them or not is too much.
Reply from GoGoMedsMay 24, 2022
Dear Kelley, I’m not sure the issue. The last medication was scheduled for automatic refill on Friday 5/13 and Shipped 5/16, delivered 5/19. While we usually ship in 24 hours, but with late Friday fills, shipping occurs on Monday and is inconvenient at times. We promote allowing 5-10 days for delivery and this came in 6 days from the start point of the order. There are no issues with this specific order from our side, but hopefully for refills the weekend time doesn’t cause a delay. We would love to keep you as a customer. Thanks Ron RPh
TXQW
The first communication from GoGoMeds about the refill process was on 4/23. I finally received my refill on 5/18. Customer Service was not helpful. I wish I could get my Rx from another source.
Reply from GoGoMedsMay 24, 2022
Dear Tiffany, The original prescription came to us with incorrect directions from your physician. After receiving authorization to change to the correct directions, we sent out the medication. I think now that all information is correct, you will find the process for refills exactly like you expect - processed quickly. Thanks Ron RPh
Thelma M.
Took 2 months to receive this prescription because it was sent to an address we hadn't lived at in half a year.
Reply from GoGoMedsMay 24, 2022
Dear Thelma, We will follow up to see what the issue is - usually a valid prescription can be obtained in days, not months. Thanks Ron RPh
Bob in J.
As the only, monopolistic distributor of Plenity, gogomeds really doesn't care about the customer at all. They proudly announce they are a "cash only" PBM, as if that somehow excuses their behavior. In their FAQs, when the question is posed: "Do you accept insurance?" the answer is a very misleading: "At gogomeds you get the best price for Plenity WITHOUT insurance. That is a NON-ANSWER. My insurer, Aetna, issued prior authorization for Plenity in less than a day, offering to reimburse me any monthly cost in excess of $45.00 -- in other words, $53 back in my pocket per month. But that would require gogomeds to cooperate with Aetna, and seek a network participation override -- something that gogomeds apparently won't even entertain. So even though I am willing to submit my claims to Aetna the "old-fashioned" way, until I get to $5,000 out of network deductible, Aetna can't help me, and I am stuck paying $98/month rather than the $45/month Aetna would have me charged. I guess it's good to be the only legal distributor of a great new innovational weight loss solution...
Reply from GoGoMedsMay 24, 2022
Dear Bob, Our customer service will follow up with a second call. Thanks Ron RPh
Jewels
I called in my script on 4/20/22. This is a monthly script that is filled by GoGoMeds. I know it can take 1-4 days to process/fill. By 4/28/22, I did not have my script. I called, the worker checked and said yes, it is filled and it is waiting to be sent. Waiting for what??? I explained that when I ordered it on 4/20/22, I had alloted for 7 days. I mean, it has never taken that long before. Well, wait. A refill a few months ago got sent out west and was over a month with no pills. Magically, my order was shipped that day and I got it the next. THAT IS HOW IT SHOULD ALWAYS BE. Just like when I first started using GoGoMeds.
Reply from GoGoMedsMay 15, 2022
Dear Jewels, The customer service team has your message so we will track down the cause of the delay and try to make sure it doesn’t happen again. We want the service to be how it was when you first started. Thanks Ron RPh
Serena F.
I did this method for a week…I did not feel the fullness from it & I at normal & put 2 pounds on? I also had belly bloat in my upper abdomen & felt discomfort from it!
Reply from GoGoMedsMay 15, 2022
Dear Serena, The medication doesn’t always work but hopefully your physician has other options. Our pharmacist team can help with suggestions also. Thanks Ron RPh
