Excellent
Based on 2,245 reviews
GoGoMeds4.5Honesty, pricing, process and quality scores appear once 5 customers have rated them.
GoGoMeds.com is a cloud-based online pharmacy providing customers/patients with convenient and affordable quality medications at your fingertips. We are licensed in all 50 states including the District of Columbia and Puerto Rico, as well as having our Digital Pharmacy Accreditation through NABP and LegitScript.com approved. No more waiting in a pharmacy line for 30-45 minutes. We believe saving money and receiving your medication should be easy, and we're here to help!
GoGoMeds (gogomeds.com) has 2,245 customer reviews on Folks Told, with an average rating of 4.5 out of 5.
Showing 80 reviews with 2 stars · Clear filters
J W.
Product was ordered 2 weeks ago and per the website still has not been processed!! Not the service that was expected.
Reply from GoGoMedsNov 15, 2019
Dear J Watt, We looked into this - the customer service department will call you. Thanks Ron RPh
MJ
Medication takes too long to come. Takes 5-7 business days for someone to wait for medication because it not a priority shipment. Places my order on Friday & it wasn't shipped out until Monday. Didn't get the package until Thursday. Find this unacceptable when you need your medication. Overall the agent that helped me was great & the price was great.
Reply from GoGoMedsNov 15, 2019
Dear MJ, We have priority and next day shipping but of course regular shipping is free and usually takes 2-3 days. Sending expedited or next day, there is an added charge. Hopefully our great price can make up for a 2 day air charge if needed in the future. We will add a note to check with you on shipping preference each time but unfortunately, regular shipping will take 3 days to arrive to your home. Thanks Ron RPh
Tracy E.
I was disappointed because shipping was very slow and I was told I would receive tracking info once it shipped but I never received any tracking info. However the package did finally arrive
Reply from GoGoMedsJan 9, 2020
Dear Tracy, There are times our tracking information goes to spam but we will also check to make sure we have your correct email address also. Thanks Ron RPh
Lee T.
It took GoGoMeds well over a week to contact me and tell me that my insurance didn’t cover the specific medicine. A tracking number wasn’t emailed to me as promised either. Overall an average experience.
Reply from GoGoMedsSep 30, 2019
Dear Lee T, We want to make sure you don’t have coverage before we dispense from our pharmacy with the cash option. At times the tracking number goes to spam but we will follow up on this right away. Thanks Ron
Lisa L.
Had a script sent in from doctor and after over a week didn’t receive anything, called GoGo Meds and they informed me my insurance wouldn’t cover it. I never got a phone call to let me know that so I could decide if I was going to pay for it or not. The excuse was they had a lot of orders, well in over a weeks time someone should have been able to contact me. My first experience was not so pleasant with GoGo Meds.
Reply from GoGoMedsAug 26, 2019
Dear Lisa, 8/26/19 3:08pm Sorry for the delay - it took longer than expected to verify insurance coverage for your plan and medication. It’s typically quicker and in the future we will work hard to ensure that’s the case. Thanks Ron RPh
Courtney B.
It takes too long to get my medicine in the mail. It’s been a week and I still don’t have my medicine. Unacceptable.
Reply from GoGoMedsAug 19, 2019
Dear Courtney, We will get the information ASAP and follow up with you on the status. While we promote processing the prescription in 3-4 days, it’s usually quicker. The postal service can take 5-10 days but its usually 3-4 days. A representative from our customer service department will call. Thanks Ron RPh Dear Courtney, 8/19/19 4pm After follow up, we have tracking data showing the package was delivered 1 week ago. A rep from our customer service department will follow up for next steps. Thanks Ron RPh
Gordon
I truly like GoGoMeds for their upfront pricing and the service they offer. However, there seemed to be a large gap between the time this Rx was filled and the time of shipping it out. This order was placed on 8/8/19, billed on 8/13/19 and as of 8/16/19 it still has not shipped. I think they could do better. Thank you!
Reply from GoGoMedsAug 16, 2019
Dear Gordon, Kristina will send you the tracking number, the expected delivery date is tomorrow. Possibly the initial tracking number email was sent to spam. We received the prescription late 8/12, processed on 8/13 and it shipped 8/14. Shipping usually takes 3-5 days so hopefully it comes tomorrow like USPS is stating. Thanks Ron RPh
Netta Y.
I believe these meds are too expensive plus I was told a representative would be in contact with me. I called the representative over a week ago & still no response. Big Pharma did this drug under the food part of the Food & Drug Adm so they can gouge people for a long time instead of being able to get them thru their Rx program. Big Pharma is a HUGE lobbyist in D.C. & can control Congress & this is very very disappointing. I will probably go back to Folic Acid after this round of Rheumate. Cost effective for me $7.00 vs. $87.00 both 3 month supply both have same objective.
Reply from GoGoMedsAug 9, 2019
Dear Netta, With our online pharmacy, we do our best to negotiate low prices with wholesalers and manufacturers. As we grow, we are receiving lower prices every month because of our volume and passing that savings to our customers. We are glad you found a lower price alternative that works for your needs. Thanks Ron RPh
