customer
GoldStar is awesome
GoldStar is awesome
Reply from GoldStar Trust CompanyMay 9, 2024
Thank you for your review!

Great
Based on 795 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
customer
GoldStar is awesome
Reply from GoldStar Trust CompanyMay 9, 2024
Thank you for your review!
Shane G.
This was the easiest roll over ever. GoldStar Trust walked me through the entire process. Calling several times for follow up, was there on the phone when dealing with TSP, and answering any questions. Made the process incredibly easy.
Reply from GoldStar Trust CompanyApr 22, 2024
Thank you for the review!
customer
I was able to make a confirmed purchase of gold and silver within 20 minutes after I had talked to a Gold Specialist but I had to wait on the phone for about 2 hours before I was able to talk a Gold Specialist. I was advised by the Gold Specialist that their firm was inundated with calls and it was difficult for the Birch Gold Group to get to everyone this day in a timely manner. I felt very comfortable talking to the Gold Specialist and I am very comfortable with my purchase.
Reply from GoldStar Trust CompanyApr 22, 2024
Thank you for the review!
BECKY B.
These are unchartered waters for me. The team at Gold Star Trust made it easy as they guided me step by step over the phone and with other companies we were dealing with. I was putting this off because I thought it would be complicated, but it wasn’t. I should’ve done it sooner.
Reply from GoldStar Trust CompanyApr 22, 2024
Thank you for the review!
customer
I was having some difficulties navigating the procedure with Birch Gold I am old school and prefer doing business with hard copy correspondence but the good people at birch gold were patient and worked with me to do the IRA TRANSFER I AM GRATEFUL to them and happy to have my GOLD AND SILVER at the TEXAS depository. Thank you BIRCH GOLD
Reply from GoldStar Trust CompanyApr 22, 2024
Thank you for your review and hope all is resolved. Please reach out us if you need anything further.
Kathy H.
They helped me navigate through a difficult process to set up my account and have my money transferred.
Reply from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
customer
Everyone we worked with was professional, answered all our questions and worked quickly to accommodate our requests. Randi
Reply from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!
Beth
Everyone is amazing and great to work with. Very Friendly and helpful
Reply from GoldStar Trust CompanyApr 19, 2024
Thank you for the review!