Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
Cynthia
The transfer was easy and quick. The representatives were willing to spend as much time with me as I required and also helped me every step of the way.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
customer
Enjoyable experience from from start to finish!
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Dan W.
Each Birch Gold rep was very helpful and professional during the whole process. They made it really easy!
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Peter
Straightforward, understandable
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
customer
An Excellent Team to work with!! Professional, yet personable and great follow through. Thank you!! Rebecca
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
customer
Representatives were knowledgeable, easy to understand, and made the process painless.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Tom
Everything was explained clearly and concisely. Questions were answered with thoroughness. The time spent was not wasted and was geared to to answer questions or inquiries asked and anticipated.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
Rick B.
It has been several years since opening an IRA account with GoldStar Trust Company. My memory needed refreshing. Concerns over metals storage and mechanics of money transfer/metals purchase were answered. Emails sent to acknowledge receipt of transfer request and transfer completion were quick and timely.
Reply from GoldStar Trust CompanyApr 1, 2024
Thank you for the review!
