GoldStar Trust CompanyReviews of goldstartrust.com

Good service but hard to reach by phone. On hold for over 45 minutes. Also would have appreciated a text when rollover funds arrived and RMD was processed.

Very good customer service, but wait time was longer than expected.

Tina has been great to work with.

I thought the service was great, however it would've been nice to know the different names an email would come in. This is an age of a lot of cyber attacks.

Although we hit Thanksgiving, their was a gap in communications, that left me a little concerned about the status of my funds. But all was good in the end. Also, I claimed a gold bar for each 10K I invest, and didn't hear back. Lastly, Goldstar spelled my name wrong. All nitnoy things, but they did give me pause.

Stuart and all the help Tina P was able to do for me

Service was very good, employee was also very good, nice, friendly, and understanding. The only issue I had in setting up account was not knowing about where some of info I had to deal with was coming from. Before I opened it up I called and checked. Then called to see about funds because I had letter in mail already but hadn't heard anything. So I called and told them about the letter then it went smoother. Very nice and patient. But for older people it can difficult to establish account if not computer sav

All the people talked to were very kind,friendly,wait time to talk to someone is way to long!!