Great
Based on 795 reviews
GoldStar Trust Company4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in 1989, GoldStar Trust Company has 30+ years of experience in providing specialized services as a Self-Directed IRA Custodian, Trustee and Escrow/Paying Agent. For more than three decades, we have offered unique retirement solutions that allow investors across the nation to diversify their IRA portfolios with alternative investments to traditional stocks, bonds and mutual funds. GoldStar is known for comprehensive expertise, industry innovation and friendly, conscientious service.
GoldStar Trust Company (goldstartrust.com) has 795 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 610 reviews with 5 stars · Clear filters
customer
My experience with GoldStar has been stellar. Every time I have called, the customer service has been great and the staff is very knowledgeable. 👍
Reply from GoldStar Trust CompanyApr 27, 2022
We are so happy that we have been able to assist you! We look forward to working with you in the future! GoldStar Trust Company
C C.
I have wanted to purchase gold and silver for awhile but my stockbroker advised against it. I finally decided after researching, to do it anyway. I used JM buillion for the purchase and their representative, Kathy Turner, advised me to use Gold Star. I feel Blessed that I found Kathy and that she guided me to Gold Star. I spoke with several people there ( Gold Star) who helped me with the paperwork. It turned out to be much easier than I had anticipated. The other bonus was that I didn’t have to tell my broker I was moving the money from my IRA to Gold Star. Gold Star did all that work for me. Thank you all for making it so easy!
Reply from GoldStar Trust CompanyApr 26, 2022
Thank you so much for your review! We are happy that we were able to assist you with transferring your IRA over to GoldStar. We look forward to assisting you in the future! GoldStar Trust Company
Chris A.
Always helpful and friendly customer service. Setting up and managing my account has been easy and transparent. Totally satisfied.
Reply from GoldStar Trust CompanyMar 25, 2022
Chris, Thank you so much for your review. We are happy that we were able to assist you with your account set up. If you have any questions, please contact us and we are happy to help you. GoldStar Trust Company
Patrick
Recently rolled a Stock based IRA over to a Gold backed IRA and needed a Trust. GoldStar was recommended by my Broker. The process was straight fwd and the GoldStar People were very professional.
Reply from GoldStar Trust CompanyJan 24, 2022
Patrick, Thank you so much for your recent review. We are glad that we were able to assist you with the process of opening an account. If you ever need anything, please contact us and we are happy to help. GoldStar Trust Company
Matt T.
This was a great experience from the beginning. All the people I spoke to were very helpful and patient as I was new to the whole process and had a lot of questions. The whole process was done as quickly as one may expect given the complexity of changes. I am very happy with my experience with GoldStar Trust.
Reply from GoldStar Trust CompanyOct 6, 2021
Dear Matt Trom, Thank you for your recent review. With insight from clients like you, we are able to constantly improve our services. We truly appreciate your business and look forward to assisting you in the future. Sincerely, GoldStar Trust Company
Tom G.
Very happy with GS Team in recent sale. Whole process from sale initiation to wiring proceeds went like clock work. No balls dropped and kept informed of status at each step. Expeditious and professional throughout! Thank you Goldstar!
Reply from GoldStar Trust CompanyJul 28, 2021
Tom, Thank you so much for your recent review. We are grateful for all input and suggestions we receive from our clients. We are happy we were able to assist you with your sale. If you ever have any questions about your account, please reach out and we are happy to speak with you. GoldStar Trust Company
Worth S.
GoldStar exceeded my expectations. They did what they said and followed through.
Donald David B.
I just got started, so far so good.
