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GoodRx Reviews | Read Customer Reviews of goodrx.com

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GoodRx

GoodRxReviews of goodrx.com

Pharmacy & Medicine
Santa Monica, California

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4.2

Great

Based on 4,044 reviews

GoodRx4.2

Reviews4,044 About Contact

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Rating breakdown

5 star73%
4 star5%
3 star3%
2 star3%
1 star16%

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What customers rate

Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About GoodRx

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GoodRx (goodrx.com) has 4,044 customer reviews on Folks Told, with an average rating of 4.2 out of 5.

Also known as: goodrx.com
Website: goodrx.com
Category: Pharmacy & Medicine
Location: Santa Monica, California
Listed on Folks Told: 2026

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(888) 799-2553
goodrx.com
support@goodrx.com
Santa Monica, CA 90404

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About these reviews

Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
This company cannot pay to remove reviews or change its score.
The company replied to 77% of reviews.
Most recent review: October 2026.

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GoodRx reviews

Showing 193 reviews with 4 stars · Clear filters

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A G.
Dec 5, 2023
Comptitive coverage across drug stores
What's excellent is coverage across pharmacies and prices that's very competitive with my BCBS plan.
Reply from GoodRxDec 6, 2023
Happy to help, AG!
Report
Edward
Dec 3, 2023
Good RX Gold
Happy with Good RX don't understand why Walgreen's won't take Good RX Gold Happy with OSCO drug how ever price is never the same at osco and Good rx app.
Reply from GoodRxDec 4, 2023
If you ever notice a price discrepancy, Edward, please give us a call. We'd be happy to help! We can be reached at 855-487-0694, Monday through Sunday from 6am to 9pm CT.
Report
sheila
Dec 2, 2023
The savings is always the main factor
The savings is always the main factor. Membership cost is really low
Reply from GoodRxDec 4, 2023
Thanks for letting us help you save, Sheila!
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Buster B.
Dec 2, 2023
Price is very helpful along with the…
Price is very helpful along with the different pharmacy that can be used.
Reply from GoodRxDec 4, 2023
We hope you've been finding saving opportunities at your preferred pharmacy, Buster!
Report
Tammy
Dec 1, 2023
The savings are real
The savings are real, so much so that i did not even use the insurance i was paying for, cause good rx was cheaper. However i do wish more places covered the good rx gold. I hate going to Safeway but they give me the extra gold discount
Reply from GoodRxDec 4, 2023
Thank you for your feedback Tammy! We are always looking to improve the GoodRx Gold services and hope we can include new pharmacies in the Gold network soon!
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Eric
Nov 29, 2023
Very hard to earn points
GoodRx is fantastic for saving money on prescriptions but I have quite a bit of trouble getting points. Many days I try to check in but the app says “ already checked in “ I manage to only get 100 points every 2 or 3 days. I hardly ever get any other points. I even lost 15,000. points trying to get 2500 for getting a refill. Nobody even on your assistance line can help so it gets very aggravating.
Reply from GoodRxNov 30, 2023
Hi there Eric, we see where the confusion might lie. Rewards can only be received in 24 hour time spans, not necessarily everyday. So if you check-in at 9pm on Monday, you won't be able to receive Tuesday's rewards till 9pm or after. We hope this helps!
Report
Pamela S. K.
Nov 29, 2023
Most the time pricing is much better…why I love Good RX
Most the time pricing is much better and once in a while like for my inhaler the store will have something lower
Reply from GoodRxNov 29, 2023
We encourage you to find the saving option that works best for you Pamela, we are glad we can provide you with a savings option.
Report
Richard
Nov 29, 2023
I got a small discount over my Tier 3…
I got a small discount over my Tier 3 insurance price. Easy transaction at pharmacy desk.
Reply from GoodRxNov 29, 2023
Every penny counts! Thanks for letting us help you save, Richard.
Report

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