Josef
Apparently they don't read notes on the orders.
Added a note saying I wanted two cat socks, not one dog and one cat. They still sent one pair of socks with dog paws and bones...
Reply from GoPupSocksSep 20, 2018
Josef, Thank you for your review! We do apologize that your order was not what you had anticipated. After further review of your order details, we could not see where there were any notes left for our design team or any direct correspondence to our team about your order preference. We can see that you placed an order for a PupSocks + CatSocks Bundle, however, because there were no notes to specify that you did not want the dog pattern, we printed the photos uploaded on the designs that were selected. Our records indicate that our Customer Service Team have been in correspondence with you regarding a replacement for the pair that you did not intend to receive and with this effort we hope to deliver what was expected when you placed your order! 🙂 We appreciate your business and thank you for your understanding. -The PupSocks Team