Excellent
Based on 242 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance (grangeinsurance.com) has 242 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 227 reviews with 5 stars · Clear filters
Sarah and Jason L.
We had a tree fall on our property. Processing our client was easy. The adjuster, Ray, was great. He came out, talked us through everything, walked around and surveyed our damage. We emailed/texted and he processed the claim much quicker than I imagined. I have had Grange 25 years, with only a couple of very minor claims. It was so easy, quick and smooth to get it all taken care of within 7 days! I'm shocked.
B.Reed
The claim process was easy and Kelli Echemann was supportive and worked promptly to help me through my request. Thank you Grange for making my homeowners claim a breeze!
Jim D.
Hurricane Helene severely impacted our farm. Grange and or adjuster AJ went way above what I expected in covering our losses! Thanks Jim
Alex M.
I worked with Angela M. And she made the process easy during our difficult time.
Braden K.
Nat’e has relieved many stresses of dealing with water loss in our home. Provided us with great communication and direction. She has truly looked out for us and helped along the way
Kim D.
The entire experience was so fast and easy. Matthew was so friendly and professional. He talked with our contractor and listened to him, viewed our pictures and then approved the claim. We didn't have to wait for inspector to come. We called on Thursday and money was in account on the following Tuesday. Grange is lucky to have a knowledgeable and friendly agent like Matthew. He was truly a blessing.
Lauren B.
Michael and Nat’e were so helpful throughout the entire process. They were quick to respond to questions and walked us through each step of the way.
Angry
Sarah was excellent—she responded quickly and even left voicemails when I missed her calls. She was caring, compassionate, and incredibly efficient. In contrast, the representative I spoke with before her was rude and unresponsive. Please keep Sarah on your team—her professionalism and dedication truly stand out.
