Excellent
Based on 242 reviews
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Grange Insurance, with $3.2 billion in assets and more than $1.5 billion in annual revenue, is an insurance provider based in Columbus, Ohio. Through its network of independent agents, Grange offers customizable auto, home and business insurance protection. In 2024, Grange received AM Best's Standing the Test of Time designation for being rated "A" (Excellent) or higher for 50 years, a testament to its dedication to financial strength and stability for its policyholders. Established in 1935, the Grange Insurance Company and its affiliate Integrity Insurance Company serve policyholders in Georgia, Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Ohio, Pennsylvania, South Carolina, Tennessee, Virginia, and Wisconsin.
Grange Insurance (grangeinsurance.com) has 242 customer reviews on Folks Told, with an average rating of 4.8 out of 5.
Showing 227 reviews with 5 stars · Clear filters
Steve S.
I'm looking to switch insurances because I don't want to fund Patrick Holmes or Jake at State Farm. Top of the line insurance with $100 deductibles went from $112 for my wife and I and 2 cars to $195 in a years time with no accidents or claims. Grange is coming in at $40 dollars cheaper with same deductibles and $50 less expensive with $500 deductibles. Good job Grange. You're making it hard to continue looking.
Jennifer S.
Tanisha was absolutely wonderful. Walked us through the entire scary process. Great customer service and support is what makes you all succeed.
Jen I.
Rachael was great with our claim!! Honest, quick to respond and professional. Glad to have grange insurance!!
Kelly F.
I just completed a claim process with Grange. We had a piece of equipment insured with Grange that was in a fire at a shop on our property. Our homeowner's insurance is with State Farm, so I had to process 2 claims (one with Grange and another with State Farm). Craig Bady from Grange reached out to me within 2 hours of me filing a claim online. He was informative, professional and communicated throughout the process. The claim at Grange was filed, processed and paid within 9 days! State Farm did not reach out to me until 5 days after I filed a claim for the other property and that was after I left 4 messages for my claim specialist. She does not answer her phone and takes 4-5 days to return calls. At almost 2 weeks, I still have not had an adjuster from State Farm come to my property nor will anyone return my calls in a timely manner. I would highly recommend Grange over State Farm any day!! Kudos to Craig Bady at Grange for making my first insurance claim experience as smooth as possible!!
L N.
Recently my husband and I had to endure the chaos of our sump pumps failing during a winter snow storm. We woke up to a half of foot of water in our carpeted basement. Luckily we took out a backup flood policy with Grange and our adjustor Jalen K. made this mom of 5 nightmare evaporate quickly to relief. Thank you Grange and Jalen for explaining everything, coming to our house even though the roads were bad, always answering our calls and random questions. Being honest about our limitations. We truly appreciate you guys.
Preston H.
Stephanie H was the absolute best after Hurricane Helene messed up our property. I can’t speak enough good about Grange Insurance and Stephanie our claim expert. She was thoughtful, kind, and caring. We submitted our damages and they sent a check right over. Was unbelievably easy and I can’t thank Stephanie and Grange Insurance enough for being top notch.
Julie B.
Wonderful experience. So professional and expeditious to ensure my home sale could occur on time. Thank you so much!
Kurtis N.
Quick, easy and straight to the issue. No hoops to jump through and the agent was amazing.
