Poor
Based on 327 reviews
Lively2.0Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Lively (formerly GreatCall) is the leader in connected health for active aging. With health and safety solutions for older adults and their family caregivers, Lively’s innovative suite of easy-to-use mobile products and dedication to customer care helps aging consumers live more independent lives. Products and services include Jitterbug Flip and Jitterbug Smart phones, the Lively Mobile Plus medical alert device, plus health & safety services Urgent Response, Urgent Care and the caregiver Link app.
Lively (greatcall.com) has 327 customer reviews on Folks Told, with an average rating of 2.0 out of 5.
Showing 13 reviews with 4 stars · Clear filters
JERRY
Great products and service people are helpful and available. My only real problem is the Lively lanyard connection is plastic and breaks easily. Also, part of the problem is it is hard to put back on. I still can use it in my pocket or in the wrist band but the lanyard makes it more accessible.
BRADLEY
great people to work with
Chris Cummings USA R.
Cell phone is only used for emergencies. Called my self to see if it worked it did. Charging cradle was defective has never worked since phone was received. The other charger that came with phone works okay. The signal always says weak in my area however phone works. IMPOSSIBLE to keep phone turned on because of the VOLUME of ANNOYING CALLS which I do not answer. All in all 4 stars. I am not in the habit of endorsing products to anyone because every situation can be different. Chris Cummings USA Ret.
ARTHUR
I recently tried to check how many minutes I had left and was informed I could get it online. I am 83 years young and do not have a computer or smart phone so have no access to the Internet. Arthur Wood
JORETTE
It's small, handy and does what I want it to do.
