GrookzReviews of grookz.com

Fit was terrible

I ordered 3 pair of sock shoes on January 19th, it is now March 3nd and I have yet to receive my order. I sent a email asking for my money back and they told me my order would be there. I have put in a dispute with my bank. If they had zero stars that what I would give this company.

took over a month to come in and came in wrong size

Received the wrong order. Was given a bunch of hoops to jump through to get it resolved. Not worth my time and will be letting everyone know.

Wouldn't let me return my purchase.

I ordered baby water shoes, size 7-12M. They are HUGE. I assumed they just sent the wrong size. I contacted customer service multiple times to initiate an exchange and never heard back. I wish I could post a review directly on their website to warn other potential buyers. Disappointing.

Scam. Ordered a size that didn't fit my child. Reached out to customer service via email 3x; absolutely no follow up

Don't buy from them. I wish I had read the reviews before I've ordered. As others have described the items appear to be shipped directly from a Chinese factory. One of the pairs was wrong size. The ones we tried on didn't stay on baby's feet for more than 1 minute as the sock fabric is too stretchy. Their return policy says that you can't return sale items but nearly everything on their website is marked as sale!