Reply from Gumitide Gummies Jillian MichaelsMay 11, 2026
Dear Holly,
Thank you for sharing your experience, and we sincerely apologize for the interaction you had. That is absolutely not the level of respect or professionalism we want anyone to experience after placing an order with us.
Our goal is to support every customer based on their personal wellness goals — whether that’s losing a few pounds, feeling more comfortable in clothes, improving energy, or simply building confidence. We understand that everyone’s body, lifestyle, and journey are different, and no one should ever feel judged or pressured into unrealistic expectations.
We also want to mention that the person who contacted you may not have been part of our direct support team, as this behavior does not reflect our company values or the way we treat our customers. We take feedback like this seriously and will continue looking into it internally.
Please know that we try to make things as easy and stress-free as possible for our customers. If for any reason you are not satisfied with the product, you can return it within the 60 or 90 day return period, depending on the offer you received, and we will gladly provide a refund.
We truly appreciate your honest feedback because it helps us improve. Again, we are very sorry the conversation left you feeling disrespected, especially when your goal was simply to feel healthier and more confident in your own way.
Sincerely,
[Gumitied Gummies]