HairstoryReviews of hairstory.com

Don’t answer their emails. Charge so mich money for product, I was subscribed by mistake, took my money didn’t send me the product and now can’t reach them. Not to mention the build up on your scalp after using this.

I have used New Wash for 8 weeks now. I’ll start with the good points: • My roots are less oily than they were - I’ve gone from washing every other day to every 4 days. • My hair is less knotty. • When I complained to customer service about the first pouch of product I bought (on the recommendation of their quiz) New Wash Deep, they offered to replace it with Original free of charge straight away, no fuss. Now, the bad: • Hair always looks dull and lifeless, hangs in weird clumps rather than soft waves. • Have to use a lot of product if you have long/thick hair, and you only get 260ml for £44 (!) • My hair is falling out in huge amounts. I literally can’t brush my hair anymore as I’m losing so much it’s going thin. • Customer service advice on how to use the product correctly sounds like guesswork. Obviously they’re not going to suggest not using it anymore, but that sounds like the answer to many complaints - this product doesn’t suit a lot of people, including me! In short: I wish I’d googled the reviews before buying. Will be discontinuing use and asking for a refund. Avoid this product, especially if your hair is already thin, as there seems to be a common issue with it causing hair loss.

Have been gradually transitioning away from shampoo - first, using sulfate and silicone free products, then washing less often, then moving to co-washing. I thought that if this product lived up to the hype, it might be worth the expense. Three weeks later, I've had to ask for a refund. My hair is unbelievably dry and straw like and started to shed/break off at an alarming rate. Not only could I not wash and leave to air dry, I'm having to buy extra products to repair the damage. This may work for some people, but not for me.

I have been using HairStory Rich for about Four months now. At first I really loved it. I even bought the brush, the dry shampoo and then leave in air dry crème. For whatever reason the last month or so my hair turned into being limp, greasy, disgusting, lifeless! I thought I was losing my mind. Never did I think Hair Wash would be the cause. Just stumbled across the other reviews and so many stories are similar to mine. Extremely disappointed and I’m sure it’s too late to get a refund. Stay away

I purchased this on 19th July and have got through what I consider to be the settling phase. Now out the other side, my hair at best is no different, at worst, it’s more frizzy than before and I’ve noticed some thinning at the front (my hair has always been very thick with no issues at all - except slight frizziness). I’ve asked for my money back.

This stuff is awful. It smells exactly like my compost bin and left my hair looking like straw. It's just a con.

The good: -almost no plastic in the packaging -very moisturizing The bad: -ineffective -expensive while being ineffective I really wanted this product to work, I should have waited for more reviews to come in before I tried it. Things that went wrong: -my hair is about 17 inches long so "trying" turned out to be expensive as I had to use more product -I thought a $40 pouch was pricey but not a terribly huge commitment to try... problem is, I had to buy the $90 pouch after less than a month because I was running out and my hair hadn't adjusted to the product yet -"adjusting" isn't great. I've been using new wash exclusively for over two months now and my hair is frizzier, knottier, and stays clean for a shorter amount of time than it ever has. I tried everything they suggest- rubbing it in more, rinsing it out more, using it more often... there's no difference. Tried blow drying it, washing at night and sleeping with a bun, using it daily... nothing made it better. -I used to wash my hair every other day and it was fine. with new wash, it gets disgusting after 36 hours. -no matter how much you rinse, your hair never comes out exactly clean. and no, I don't normally have oily hair, even with washing my hair every other day I think this is a product that might work better for those with curly or wavy hair, as the added (natural? product?) oils would help define. For straight hair, it doesn't do anything positive. The only thing I would use it for is a deep conditioner, and I would not pay this much for a deep conditioner. My hair has felt less heavy when I put LITERAL OIL in my hair.

Hairstory is possibly the greatest beauty scam known to man. It is an astonishingly overpriced hair product that doesn't do anything good. Hair loss was considerable, zero volume, limp and just awful. Do not waste your money, you will regret it.