Excellent
Based on 641 reviews
Haspel4.6Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Originator of the Seersucker Suit. Founded in New Orleans in 1909, Haspel is the originator of the seersucker suit and now offers a vibrant collection of men's shirts, pants, and fashion accessories. Known for innovative lightweight fabrics, Haspel is the preferred men's clothing brand to keep you looking and feeling cool. Damn right! ABOUT US Joseph Haspel, Sr. originated the use of a lightweight cotton fabric known as seersucker in the manufacturing of men's suits in the early 1900's. His suit solution for Louisiana's blazing summer heat became the brand's signature item, propelling Haspel's popularity beyond its southern roots, while making an indelible mark on American menswear. In the following decades, Haspel continued to expand its offerings, attracting new enthusiasts with its bold colors and classic sensibilities. It also pushed the envelope of innovation, introducing stretch fabrics and working with fabric companies to create the "miracle fiber" used in wash-and-wear suits. Owned by the Haspel family, the brand today has built on it's iconic tradition in Summer Suits and expanded it's roots in menswear to accessories and new products. SEERSUCKER SUIT SEPARATES SUITS & SPORT COATS APPAREL FORMAL ACCESSORIES SHOES & BELTS GIFT CARDS SALE
Haspel (haspel.com) has 641 customer reviews on Folks Told, with an average rating of 4.6 out of 5.
Showing 38 reviews with 1 star · Clear filters
Andrea in A.
Placed an order, got charged for the product, and oops, that is not in stock! Of course was refunded, but in this day, there should be a better handling of stock supply. Not good
Reply from HaspelMay 9, 2023
Apologies for your size being out of stock when you ordered. Items can occasionally be miscounted in our warehouse. Thank you for your feedback and review.
Dan D.
Far too many pop-ups. Poor navigation. I was looking for a seersucker suit and could only find jacket separately.
Reply from HaspelApr 12, 2023
I'm sorry to hear you had a poor navigation experience. I have forwarded your feedback to our website department for review. Thank you for your feedback. Feel free to chat, email or call us if you would like additional assistance. Our team is here to help.
Marion S.
I did not receive one of the products I ordered or any response from customer service. We are talking about a $110 shirt marked down to $40 on sale (Audubon Blue & White Circles; size M). I will also add, much to my dismay at this point, that everything else (the stuff that actually arrived) is gorgeous. Order #12521 1-15-23 Subtotal: $232.07
Reply from HaspelFeb 2, 2023
I'm sorry to hear about this error in your shipment. Your replacement shirt has been shipped. Thank you for your understanding and for bringing this to our attention.
doug H.
Small high armholes more like a contemporary or a trim cut not what I read the Audubon cut to be. Of course when I took it to a tailor there was not enough material.
Reply from HaspelFeb 2, 2023
I'm sorry to hear that it wasn't a great fit for you. Please feel free to call or email us, we would like to make sure you get an item that fits for you. 225-756-4724 or [email protected]
william A.
I have a fav haspel suit. These mens pajamas were ill fitting, poor quality and oversized pants.
Reply from HaspelNov 16, 2022
Thank you for your review. I'm sorry to hear your pants weren't a good fit. We are happy to exchange them to help you get a better fit or a different item. Please contact us if there's anything else we can do: [email protected] Free Exchange: https://www.haspel.com/pages/exchanges
Zelbert Q.
I paid $200 for an item and didn’t receive it. Called the company and they are not willing to replace or refund my money. They said it’s not our responsibility that you didn’t receive your order. SHAMEFUL!
Reply from HaspelSep 26, 2022
I'm sorry that your original package was lost. I'm glad we were able to send you another pair on 8/15. Unfortunately, we are at the mercy of our shipping partners timelines on lost package claims. If there's anything else we can help you with, please email [email protected].
ARF in H.
My father wore Haspel suits for many years. I was thrilled to find the Haspel website when my husband was looking for a lightweight summer suit. We ordered one in his usual size, but when he tried it on, it was nowhere near a typical fit. He ordered a suit in a long, and the sleeves were about 4 inches too short. I called customer service and left numerous phone messages to discuss an exchange. Unfortunately, I never heard back. We were forced to return the suit to two separate locations so there was a separate return charge for each location at $15 plus per shipment. As much as I wanted my husband to get this Haspel suit, we had to go elsewhere. It was an unfortunate experience.
Reply from HaspelJul 10, 2022
I'm sorry to hear you had this experience. This is not typical of our customer experience. Thank you for the feedback, we will do our best to remedy this situation.
Matthew A.
Website experience is irrational and confusing. FedEx is not helping your business. Please look in to overhauling your website and changing a shipping carrier to better support your business
Reply from HaspelApr 20, 2022
FedEx usually does a good job for us but once items are shipped, we unfortunately don't have control. We do our best to research and assist our customers when problems do arise. We actually get a lot of great feedback on our website but we appreciate your input. Thank you.
