Average
Based on 217 reviews
Hat Heaven3.2Honesty, pricing, process and quality scores appear once 5 customers have rated them.
** WE ARE NOT AFFILIATED IN ANY WAY WITH HAT HAVEN. **Established since 1986, Hat Heaven designs premium headwear which includes sports hats and caps. We make it a priority to reflect current and future fashion trends onto our hat designs, pulling influences from streetwear, footwear, and pop culture. We offer a wide range of uniquely inspired caps, many of them original to Hat Heaven, and you can find MLB baseball hats, NFL hats and snapbacks, NBA caps & college sports fan hats among our products. Check out our online store and get yourself a fashionable sports hat today!
Hat Heaven (hatheaven.com) has 217 customer reviews on Folks Told, with an average rating of 3.2 out of 5.
Showing 94 reviews with 1 star · Clear filters
Isela
I make my order on december 18th 2022 I'm still waiting for my order I send a lot message and email and nobody answered me I contacted customer service, still waiting for someone to help me. Is my first order bad bad 👎 service
D. H.
DO NOT ORDER FROM THIS FAKE SHADY BUSINESS. I ordered hat tried it on once and sent it back because it was too large. They told me they couldn’t accept the hat because it was dirty. I literally had the hat on for maybe 2 minutes. I repeat do not do business with this unreputable business.
K T.
If I could leave no stars I would. Got a hat for my birthday and the logo is off center. Didn’t try it on and sent it back to not return but exchange. They attached a post it note saying there was makeup in the sweatband...It’s clear they are stitching the logos themselves and it shows. Stay away.
george A.
Horrible customer service. Not willing to work out problems. After multiple msgs of item not received even if the package said delivered. Not willing to help out . Sending the wrong packages on previous orders.
Mike T.
They sent me the wrong size , I ordered a 7 1/2 and they sent 7 1/4, and wouldn’t let me return it because I bent the brim assuming they sent the correct size before trying it on. They refused to send what I actually ordered
Grant C.
The hat didn't fit so I emailed about an exchange. They sent me a link to returns which I figured would give the option for return but it didn't. And I only got $36 credit instead of $41 and got charged $5 for the privilege of trying on a hat. I'll never order from these rip off artists again.
