VinCo Hawaiian Shirts Reviews | Read Customer Reviews of hawaiianshirtss.com

VinCo Hawaiian Shirts Reviews | Read Customer Reviews of hawaiianshirtss.com

VinCo Hawaiian Shirts reviews

Showing 27 reviews with 1 star · Clear filters

Ai N.
Aug 9, 2025
Custom Hawaiian shirt
I place an order with you. 4 weeks later you canceled my order refund money to me without any explanation
Reply from VinCo Hawaiian ShirtsAug 11, 2025
Hi Ai, We are sorry for this inconvenience. Our customer support contacted you via email on Jul 15th to discuss with you about the design and the reason why cancel the order. It's just in 24 hour from your order date. Could you please check the mail box again? We are happy to assist you if you want to change the design and continue the order. Hope to hear from you soon! Thanks and best regards, VinCo Support team
Report
Donna S.
Aug 8, 2025
Not impressed
Not impressed. The quality of your shirts are very very disappointing. My logo is blurred. I went to two companies with my logo for gold shirts and the other company ROCKED it! I can send photos of yours and theirs if you like. And you can see the quality difference hands down.
Reply from VinCo Hawaiian ShirtsAug 9, 2025
Hi Donna, Thank you for the feedback. We are sincerely sorry to hear that the products don't meet your expectation. Our customer support contacted you via email to help you with this problem. Could you please check email and send us some photos of the shirts? We hope to have a chance to make things right. Thank you! Best regards, VinCo Support teams
Report
Dakota B.
Dec 30, 2024
Slow ordering / Shipping time
Item was ordered 12/1/24. Did not arrive until 12/26. Item was said to have a 6 - 9 day shipping time. Customer service was not helpful and ignored my last email asking for an update. Overall, shirt was in acceptable condition and well packaged.
Reply from VinCo Hawaiian ShirtsDec 31, 2024
Hi Dakota, We are sincerely sorry for the problem you have with the order. Our customer support already contact you to help you with this problem. Hope you will give us a chance to make things right. Thank you so much! Best regards, VinCo Hawaiian Shirts team
Report
Sergio M.
Jan 5, 2024
VERY BAD SERVICE SINCE I PURCHASED AN…
VERY BAD SERVICE SINCE I PURCHASED AN ITEM ON DECEMBER 6 TO GET IT FOR CHRISTMAS AND IT ARRIVED ON 28 DAYS, AND THE DELIVERY SHOULD BE 6-8 DAYS. AND THEY DO NOT GIVE REFUNDS.
Reply from VinCo Hawaiian ShirtsJan 6, 2024
Hi Sergio, We are very sorry for the inconvenience with your order especially in Christmas season. We got your order on Dec 8th. Since it's after our deadline for orders shipped by standard service, we also sent you email wanring of possible late for Christmas. Even thought, we are sorry that the package arrive after your event. Our customer support was contacted to you via email to offer solution for you in this case. Could you please check it? We all want customer having the best shopping experience. We value your feedback and will look into this problem seriously. Thank you so much! Best regards, VinCo Support team
Report
Jamie
Jan 5, 2024
The shipping took weeks…
The shipping took weeks and didn’t arrive in time to give the shirt for Christmas. The fabric was not as expected…thin and slinky.
Reply from VinCo Hawaiian ShirtsJan 6, 2024
Hi Jamie, We are sorry for the inconvenience you have with the order especially with the slightly delay in Holiday season. We're appreciated your sharing and will absolutely improve our quality to bring better products for customers. We also contacted with you via email to support you with the problem. Hope the solution will satisfied you. Again, thank you for shopping with us. Have a nice day! Best regards, VinCo Support team
Report
Sam W.
Dec 15, 2023
Horrible Experience
I placed an order on November 14th 2023, it is December 15th, I have not received my order yet. The tracking states that it is currently in Chicago, and I am in Hawaii and it has been in transit for 24 days. I don't care how far the state is from the shipping station, this is unacceptable. Even if I wanted it for the day of Christmas, I am sure it will not arrive on time. I wanted it for a event on 1 December, had I known it would take this long, I would have NEVER wasted my money. When I emailed them, they said I am unable to return unless it is defective. I want a refund! It was for an event that does NOT occur every year, so I will not be wearing the outfit any other time. It is extremely rude and unfair to know that your shipping takes over 30 days, then you have the nerve to say we can't return the item! How about you just state that you do NOT ship to Hawaii, that would save a lot of backlash from that area of consumers. Fix your shipping process, buy another in State warehouse, or only ship to your local area. No one likes to waste their money or wait months for an item that they purchased. This is nothing but irresponsible and a clear indication that all this company cares about is putting money in their pockets! They care NOTHING about their consumer base or their reputation.
Reply from VinCo Hawaiian ShirtsDec 18, 2023
Dear Sam, We are sincerely sorry for the inconvenience you have with your order. We value your feedback and forwarded it to appropriated department. Currently, only postal channels can be used to remote area and be slower than other channels especially in Holiday season. Hope you understand that we are working seriously on this problem and will improve the shipping service in the near future. About your concerns with the items, our customer support contacted you via email to offer best solution for your case. Could you please check it? Thank you for the feedback and we're appreciated your patience during this touch time. Your satisfaction if our top priority. We wish you have a happy and cozy Holiday season! Best regards, VinCo Support team
Report
Weslee D.
Oct 10, 2023
The size for the shirts were not…
The size for the shirts were not accurate by any means.
Reply from VinCo Hawaiian ShirtsOct 10, 2023
Hi Weslee, I'm Ashley - customer support at VinCo Hawaiian Shirts. I'm so sorry for the problem you have met with your shirts. I have contacted via email and message, please check your contact and let us help with your issues. Thank you so much! Best regards, Ashley
Report
Mike T.
Oct 8, 2023
I have not received anything yet
I have not received anything yet
Reply from VinCo Hawaiian ShirtsOct 8, 2023
Hi Mike, I'm Ashley - customer support at VinCo Hawaiian Shirts. I'm so sorry for this inconvenience. On checking, your order is on the way to you now and it may arrive in the next few days. I have contacted via email, please check your contact and let us help with your issues. Thank you so much!
Report