Great
Based on 5,742 reviews
HDIS4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 337 reviews with 3 stars · Clear filters
Sandy R.
First time ordering from this company. Found the delivery to be a long wait.
Reply from HDISApr 18, 2018
Thank you for your feedback. We appreciate your business. A customer care representative will contact you as soon as possible!
Joan
Your service is convenient but still pay more for these products than if I were to buy at the store.
Reply from HDISApr 12, 2018
Thank you for your feedback. We appreciate your business!
Joyce
Item is great. Shipping was not. I wrote instructions for shipping, asked to leave AT back door if no one answered front door bell. Guess what? Either there was no door bell rung at front door, because items were left on front porch, not back porch. We were not home at the delivered time. You ought to have a chat with delivery service.
Reply from HDISApr 12, 2018
Thank you for your feedback. A customer care representative will contact you as soon as possible!
Edna
SOMEWHAT DISAPPOINTED, REASSURE "WASHCLOTHES" ARE NOT WHAT I EXPECTED. THEY ARE MORE LIKE "WIPES"
Reply from HDISMar 26, 2018
Thank you for your feedback. We appreciate your business! A customer care representative will reach out to you to help you find a product that better suits your needs.
LJS
You sent me 2 products that I requested that you previously told me on phone was not available. I was extremely upset with my phone con- versation and cancelled the original order. Also,, I think your shipping could be a bit faster.
Reply from HDISMar 16, 2018
Thank you for your feedback. A customer care representative will give you a call!
Jean
Prices are high. Delivery was not the 2 days as stated but 4
Reply from HDISMar 14, 2018
Thank you for your feedback. A customer care representative will look into your order and give you a call!
Irene
The pads are not what I thought they were not very good at all.
Reply from HDISMar 13, 2018
Thank you for your feedback. A customer care representative will give you a call to help you find a product to meet your needs.
roscoe
The Attends size chart did not include waist sizes on the protective underwear of my choice, I had to call. Also 44 inch waste on the Attends brief is simply not rue to size. Delivery was fast. I'll order large next time.
Reply from HDISMar 9, 2018
Thank you for your feedback. We appreciate your business!
