Great
Based on 5,742 reviews
HDIS4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
Maria
Never received delivery and this was very important for my cancer I’ll mother. What in the world?
Reply from HDISMar 13, 2018
Thank you for your feedback. We are so sorry that your shipment has not arrived. We will look into this and give you a call!
Richard
online advertisement wrong, called about it and lady said someone would call me back. No one did.
Reply from HDISMar 8, 2018
Thank you for your feedback. A customer care representative will give you a call today.
Cyndi
I was so very disappointed in the sample Reassure incontinence briefs I received. First of all, they were way too big in size. The size Large fit more like an X X Large! (I ordered a size Large because I have used Always Discreet for a number of years, and wear a Large.) . It also started separating after wearing for less than half a day (and, no it was not because it was soiled).
Reply from HDISMar 1, 2018
Thank you so much for your feedback. A customer care representative will give you a call to help you find a better product for your needs.
Teresa
I ordered from HDIS because of convenience & not having to checkout w these products. I did not realize when I ordered just how costly these products were! I thought there might be an increase for shipping etc. But I was shocked! The depends overnight 16 HDIS charge me $36. I found same package for $8.29 Food Lion grocery. I purchased Depends Day 32. HDIS charged me $46. I found same package for $20.19 Food Lion Grocery store I feel grossly overcharged and WiLL NOT be ordering again!! Extremely disappointed!
Reply from HDISFeb 28, 2018
Thank you so much for your feedback. A customer care representative will give you a call.
William
Still have not received.
Reply from HDISFeb 16, 2018
Thank you for your feedback. A customer care representative will look into your order and give you a call. We are so sorry for this inconvenience.
Alice
This isn't going to work for my mother as she lives in an apartment building. She never received the goods.
Reply from HDISFeb 15, 2018
Thank you for your feedback. A customer care representative will look into your order and give you a call.
Margie
Package was shipped on January 31 and it still has not arrived. This was a necessity item for my 92 year old mother.
Reply from HDISFeb 9, 2018
Thank you so much for your feedback. A customer care representative will look into this and give you a call today.
Maria
Place order on January 30th, called 2/6/18 and was informed it was to be delivered 2/7/18, waited ALL DAY and nothing. Just too slow for receive items.
Reply from HDISFeb 8, 2018
Thank you so much for your feedback. A customer care representative will look into this and give you a call today.
