Great
Based on 5,742 reviews
HDIS4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 323 reviews with 1 star · Clear filters
Sandra
It is good quality but I need one that is not that thick of a pad.. I received the #4. Do you offer a #3? It was good service on shipping.
Reply from HDISJun 20, 2016
Thank you for your feedback. A customer care representative will give you a call to discuss options.
LOIS M.
The service was not rude. They even called to discuss my order and to see if there was anything else they could help me with. But, when the order was shipped it was sent to my brother's house 49 miles away (I had previously had something sent to him) even though I made absolutely sure that my shipping address was on the order. I could not reach them because it was after hours and then the weekend.
Reply from HDISJun 14, 2016
Thank you so much for letting us know. A customer care representative will call you right away to get this resolved. We appreciate your business.
Michael
HDIS will screw u so do not order nothing from them
Reply from HDISJun 1, 2016
Thank you so much for your feedback. We strive to exceed our customer's expectations. A customer care representative will call you to discuss your experience.
William
I hit wrong spot should be 5 five stars. all aspects of buy aredd 5 star. bill svoboda
Reply from HDISJun 1, 2016
Thank you for your feedback! We appreciate your business.
Frances B.
Poise maximum pads were changed and leaked badly.
Reply from HDISMay 23, 2016
Thank you for your feedback. A customer care representative will give you a call to discuss a product that may better meet your needs.
Davene
The item was not briefs. The item was tape and I could not use them. It cost me double, because I had to order the depend silliets which I usually order. I will not try any other brand again.
Reply from HDISMay 6, 2016
Thank you so much for your feedback. We are sorry that the product that you received was not the product that you thought that your ordered. A customer care representative will be in touch.
Barbara/Carol H.
After searching for Poise Impressa bladder control options HDIS appeared as the lowest price at $11 something. I immediately ordered only to find out after receiving the item there was only 1 box but I paid twice as much as they advertised. Very disappointed! The company did credit my account $10 but the damage was done. I will not use this company again. Carol Hunte
Reply from HDISApr 29, 2016
Thank you so much for your feedback. I am sorry to hear about your disappointment. A customer care representative will follow up with you.
Humberto
Your the most expensive place to buy
Reply from HDISApr 25, 2016
Thank you for your feedback. We appreciate your business. A customer care representative will give you a call.
