HDISReviews of hdis.com

THE PRODUCT IS GOOD, BUT GETTING IT TAKES TOO LONG

a double case ships fedex and comes in 2 days. a single case ships in the mail and is taking over a week to get here. I think single or double case should ship the same way.

I stopped automatic shipments because they were unreliable. When I order from them now I do each order myself and still they cannot seem to keep the billing and shipping addresses straight. Products are fine/good but I need to find a reliable supplier.

HDIS website needs modernizations.

Despite the (always blamed) Holiday Mail Schedule, seems like six (6) days to receipt - especially for FED EX - combined with HOLDING the actual order for an additional four (4) days.........well, seems a tad bit excessive !

My order went well with HDIS, but it takes more time to get the order than with other places.

HDIS carries great products and I find everything I need. I don't need a whole lot right now, but I like what I get. So now they are doing a $2.95 'order charge'. So even though I only needed a couple of things, to try, in hopes I will like them, I had to pay an extra $2.95 onto a $20 order. I'm not sure I will be so quick to order next time. I will check out my options to find these products elsewhere. So free shipping and an 'order charge' sounds to me like something to recoup shipping costs. I would have given them 5 stars if not for that. I'm quite disappointed in that.

I placed an order with HDIS on 11/30. I never received a confirmation that my order had shipped so called on 12/7 to check on it and was told it had been shipped and I would receive on 12/9. 12/9 came and went with no delivery so I called again in the afternoon of 12/10 and was told I would receive on 12/11, which I finally did. The product was a good value and in HDIS' defense, everyone has been having problems with UPS and FedEx, so the delay was most likely their fault and not HDIS. I am accustomed to a merchant sending out email notification when an order has shipped, which HDIS did not do, and I thought was not a great business practice, but the said they were having problems with their email. I will probably order from them again after the holiday season, and hope that all goes more smoothly the next time.