Great
Based on 5,742 reviews
HDIS4.4Honesty, pricing, process and quality scores appear once 5 customers have rated them.
HDIS has been serving customers since 1986 with the sole purpose of making incontinence products convenient, affordable and less embarrassing to purchase. We do this by delivering high quality bladder control products right to your doorstep in discreet packaging. HDIS carries a large and varied selection of only the highest quality adult incontinence products including popular brands like Reassure®, Depend®, Poise®, TENA®, Always Discreet®, Tranquility®, and Attends® that you already know and trust, plus many specialty products.
HDIS (hdis.com) has 5,742 customer reviews on Folks Told, with an average rating of 4.4 out of 5.
Showing 630 reviews with 4 stars · Clear filters
Cathy M.
My order was delivered without any problems. I received eMails regarding the confirmation and how to track my order. I am very satisfied. Thank-you for your follow-up.
Reply from HDISJul 31, 2017
Thank you for your feedback! We appreciate your business!
deborah
One package had some defective pads. Some were coming apart. Like separated
Reply from HDISJul 31, 2017
Thank you for your feedback! We appreciate your business! I will inform our internal team about your defective product, and a customer care representative will give you a call.
Jon
I felt that delivery was longer than normal.
Reply from HDISJul 21, 2017
Thank you for your order. A customer care representative will give you a call to discuss scheduling your deliveries, which would save time and money. We appreciate your feedback!
Sam
This is the second time I have ordered this product and have been very pleased with it; my only complaint is the condition in which it has been received. My first order had leaked into the box; this second order was better packaged, but had a cracked lid on one of the containers.
Reply from HDISJul 18, 2017
Thank you for your feedback! We appreciate your business! A customer care representative will be in touch!
K. H.
Dashboard doesn't work as smoothly as it should.
Reply from HDISJul 14, 2017
Thank you so much for your feedback. If you would like to provide specifics on your dashboard experience, please email us at [email protected]. We appreciate your business, and we are always looking to improve the customer journey online.
LIsa
The service was great and the product was as expected, however, the shipping takes longer that I am accustomed to with online ordering.
Reply from HDISJul 7, 2017
Thank you for your feedback! We appreciate your business! A customer care representative will give you a call regarding your delivery time. We offer scheduled deliveries which may be a good option for you!
Wanda
Good product. Most likely will order in the future..
Reply from HDISJul 3, 2017
Thank you for your feedback! We appreciate your business!
Pete
Item arrived quickly and in good condition.
Reply from HDISJun 28, 2017
Thank you for your feedback! We appreciate your business!
